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August 2025 by Paris Somerville
I would love to give this place five stars, but let me address why I will not. I had a little bit of a wait in the lobby, but I can deal with that. When the gentleman came out to help service me, I was baffled by what took place during checkout. One of the prompts on the screen, asks you how your service was accompanied by three circle faces. One is red for poor service, yellow for mediocre and green for good. When that screen popped up, the gentleman immediately reached over and clicked on the green circle, as if he was just helping me to clear the screen. So basically, he was skewing the numbers in terms of how they’re rated for their service. Absolutely not OK.
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July 2025 by Brown Beauty Tarot
Whoever manages this location should be investigated and replaced!!! The fact that this location is ran the way it is, is horrible from the building to some of the employees and couriers but not ALL. I’m disgusted at how they lie and say they can’t deliver something stating something was blocking the entrance and it wasn’t. Or just constantly neglectful giving out the wrong mail.
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July 2025 by Ty
You better hope you don't live far away. They literally do not answer the phone at this location. If you get told to be expecting a call from them don't even bother, just show up in person they aren't going to call you.
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June 2025 by Jason Prichard
Apparently can’t access my delivery location with a perfectly empty mailbox and a whole empty front lawn. Y’all are just slow af and lazy af. I can’t wait to move.
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June 2025 by Jude Mihelič
I have had to go to another post office in Sandston because the Klockner Road post office’s computers have been down 3 times and I can’t pay with a credit card. Really frustrating
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June 2025 by Patrick Ressler
A Fedex delivery guy showed up while I was waiting in line and the dude working the desk started cussing him out and threatened to fight him. Buddy I don't care how bad your day has been, you are a fully grown man and you cannot be doing that at work.
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May 2025 by JojoRabiT OP
workers are horrible persons always treating people bad
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May 2025 by Toya
No one answers the phone
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May 2025 by Kathy Wentz
Never have any problem when I stop. Friendly clerks and great service. The only complaint is the customers that are inpatient and talk to themselves out loud so everyone else has to hear it. Keep up the great job Klockner Rd!!
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February 2025 by Janaya Saunders
Delivered my package to the wrong address and now I’m shit out of luck of over $70 worth of clothes/purses. Delivery drivers/mail couriers are terrible. How do you make such error when my address is clearly stated. 0/10 do not recommend.
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December 2024 by Andy Woods
12 /2/24 just got my mail at 10:30 pm . how much ot are these people getting
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November 2024 by keisha baldwin
First off the lady who answers the phone is very rude but I can be very rude right back the mail never comes on time I always get no access was is not true this been going on for months now do better
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September 2024 by Eggy Egg
Misdelivered my package to someone up the street and couldn’t retrieve it after sending in a ticket. Thanks, I needed that for an event tomorrow.
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August 2024 by redhead flames
This place is always either insanely busy or totally dead.. the service is mediocre and the people always have an attitude. Like sorry that I'm here, asking you to do your JOB... smh
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August 2024 by Markita
Do not go here if you need postage stamps. Pitiful location.
