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“The Cashier was just phenomenal! Wish I could remember her name but we were there Thursday 11/5 in the afternoon. First time there, but we'll be back because of her!”
“I want to give KUDOS to KIM what works at the dollar tree in the Fairfield shopping center for making my grandsons day. He wanted his own bag to carry his items in and she made sure he got it. Such a seemingly small gesture just made my grandbabys day.”
“This is by far the VERY BEST, and cleanest Dollar Tree in Virginia! And right now all the Christmas stuff is... .63 cents... ALL CHRISTMAS STUFF!! Go check it out! Don't miss this sale, so you can stock up for next year!! Loving It!!”
“I want to give a shout out to Toya for assisting me with finding an item I had been looking for awhile. She provided excellent customer service and went above and beyond! Thank you Toya!”
“Store very organized. Even the clearance area was neat. Staff very friendly and knowledgeable. Cashiers worked well together and were well trained to assist customers with any questions.”
“One of the newer/nicer/bigger Dollar Tree locations in Richmond. Staff is friendly. The store can be a bit of a mess, but not nearly as bad as other Dollar Tree locations in Richmond. The line moves quickly at this location. Big parking lot.”
“I'm giving them 5 stars based on their customer service. The ladies that work there are extremely nice and helpful!!. They do need more Staffing tho because their shelves are never full. It seems as if they have never ending stock that they never have time to finish putting up.”
“I went to this store for the 1st time tonight. I needed help finding a couple things, I was also having trouble with my coupon & the staff was so nice & helpful & patient, went out of their way instead of giving up when we couldnt figure it out at 1st, even went to the back and got something that I needed that wasnt on the shelf WITHOUT me even asking (DO U HAVE ANY IN THE BACK) I heard a lot of stuff moving around back there so I kno he really looked for it & they had it!!! It made my night bcuz I saved a lot of money!! Thank all 3 employees for helping me sooooo much!!! It really meant a lot to me!!!”
“Thank you Ms Branigan (Dollar Tree Shift Suoervisor) for your awesome, prifessional, helpful, patient customer phone service. You’re an excellent role model for the other Dollar Tree Stores Employees!”
“Dollar General is a good place to shop. Even though small they adhere to all these crazy covid rules. If you only want a few things the store is not too big and you can find just about everything and it is all reasonably priced”
“I had to go shopping for a friend. She needed some light bulbs. The associate in the store was very helpful. I don't shop these family dollar's very much I can get a better deal other places. The customer service was very nice.”
“I am a "name brander". This is not bragging, I admit, it's somewhat of an issue, especially during this tough financial collapse in America.Dollar General not only carried namebrands,the prices were very affordable.I left a happy shopper.”
“I don't get to go often but when I do there's so many things I need I stock up. The only thing missing was a diet soda but I did get a 6 pack of flavored water. I always wish I had more money to spend. Everyone is so helpful and very nice.My thanks to my Dollar Tree ?”
“Always has a good selection of crafting items that at any other store would have cost me double or even triple what I spend here. Definitely a must go to spot when crafting on a budget”
“One of the best customer service experiences I’ve had at any retailer thus far. The cashier who worked today around 1:00pm was very helpful to me during the clearance sale. She gave me tips and tricks to navigate the app as well as the coupons. I didn’t get her name but she needs a raise!! The store was very clean and well stocked unlike others that I visited today. She was the only one working and was still very helpful and nice. I will be returning to this location from now on! Great job!”
“Has a large selection of items of anything you should need for a quick shopping trip instead of going to a larger retail store and the prices are more affordable, friendly Service too.”
“I live in Northern Barton Heights and frequent the North Avenue, Richmond, VA location often. Manager Connie has done an outstanding job building a store team. Everyone is friendly and helpful. Connie leads by example. She’s, personable and knows many of her customers. It’s a pleasure to shop this location and I’ll continue to do so. Hopefully this team gets the recognition they deserve. Job well done.”
“This store is awesome! The isles are clean and they have so much in stock. The cashier was very friendly and I’m impressed by how organized the store was and how everything made sense in its place. Definitely the best dollar tree I’ve been too in the Richmond area!”
“One Guy... A Dollar General associate working, but he was very professional and handled BUSINESS, very well under pressure considering the amount of people that were in the store!!”
“The Store Manager EL is One Of The greatest managers that store has ever had ! He makes your visit enjoyable & he has the most positive energy ever ! Even at 8:00 in the morning he has the energy that makes you ready to start your day of great. with him at that store I give that store a 5+++ don’t believe me just ! Check him out for yourself.Super great customer service Manager EL is The Best”
“I came in here to get birthday candles and a birthday card for my mom. The male older cashier was so sweet and friendly, we ended up talking for over 5 minutes. It's not often you get such impeccable customer service, especially at dollar general.”
“Some good deals, some average deals and some poor deals. Need to know what you are buying and the going price. Antiperspirant seems to be priced well and works good but the frozen food is mostly garbage. Great place for cards and party supplies.”
“Family Dollar prices are cheaper than Walgreens right now. Large Listerine at Walgreens is $8.99. The same size at Family Dollar is $4.50. Thank you Family Dollar for not gouging your customers!”
“Just went there for some boxes of tissue. Great customer service but the store was a complete mess it looks like they're lacking employees to get the work done”
“I went to pick up a few things and I had a very pleasant experience in dollar general. What I really liked was when I couldn't find an item and asked the associate where the item was. She took the time to show me instead of telling me where it was. Sometimes it's hard to find an item especially when you leave your eye glasses at home by mistake. So it's excellent when you are shown instead of being pointed in the right direction.”
“The store was well stocked,nice and clean, it was my first time there in about 4 years i was so surprised that they only had one (1) shopping cart,only ONE,unbelievable.”
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“I love this Dollar General. Everyone is pleasant and the store is always stocked. I usually spend 15 minutes or more just looking around. The prices are usually reasonable. I live near several but I will still come to Airport Drive.”