8AM - 9PM
2128 Hull St, Richmond“I'm giving them 5 stars based on their customer service. The ladies that work there are extremely nice and helpful!!. They do need more Staffing tho because their shelves are never full. It seems as if they have never ending stock that they never have time to finish putting up.”
“This is one of the cleanest locations in RVA even when they are stocking and setting for seasonal it is always neat. I will ride past a location that I live 1 block away from to go to this store and its always a time fashionable checkout”
8AM - 9PM
2665 Hull St, Richmond“I had to go shopping for a friend. She needed some light bulbs. The associate in the store was very helpful. I don't shop these family dollar's very much I can get a better deal other places. The customer service was very nice.”
9AM - 10PM
1305 Carmia Way, Richmond“Unfortunately, like everything else the tradition of Dollar Tree is no more ? Items I purchased were all $1.25 with the exception of a card at $.50. Still less than anywhere else I would have gone.”
“Mary is a great representative for the Dollar Tree brand. She is smiling and pleasant when I enter and exit the store. This location is luck to have such a jewel of an employee and I look forward to seeing her smiling face in my next visit.”
“One of the newer/nicer/bigger Dollar Tree locations in Richmond. Staff is friendly. The store can be a bit of a mess, but not nearly as bad as other Dollar Tree locations in Richmond. The line moves quickly at this location. Big parking lot.”
“First, the parking is so convenient. You can pull right in and pull right out. The store is extremely well stocked with all types of small items you may need on the spur of the moment. All the staff members greet you when you enter the store with a friendly "Welcome to Family Dollar". A great neighborhood store with low prices.”
“I want to give KUDOS to KIM what works at the dollar tree in the Fairfield shopping center for making my grandsons day. He wanted his own bag to carry his items in and she made sure he got it. Such a seemingly small gesture just made my grandbabys day.”
“The young lady, Erica, that was at the checkout was extremely sweet. I've never been to any Family Dollar and been treated with so much respect ever. She was very kind, well mannered, friendly and most importantly in customer service she greeted me and smiled the entire time. She had such a positive energy and I absolutely loved it. They need more and more associates like her at these Family Dollar stores. She needs to be there all the time. She actually made me want to shop more to give the business because she was so nice. I just didn't have the time to continue. Give her a raise and more hours. She deserves it. People like her need to be recognized and sometimes are not. Therefore, I want to shout out Erica, at the Family Dollar on 6508 Hill St Rd, Richmond , VA, Store # 06360 for her outstanding customer service and work ethics. Thank you again Erica!!”
10AM - 8PM
315 Cowardin Ave, Richmond“I don't get to go often but when I do there's so many things I need I stock up. The only thing missing was a diet soda but I did get a 6 pack of flavored water. I always wish I had more money to spend. Everyone is so helpful and very nice.My thanks to my Dollar Tree ?”
8AM - 8PM
2910 North Ave, Richmond“I saw Barnard pull up and walk up , when I answer the door Bernard was very professional and introduced himself and explained what he would be doing and ask if I had any concerns. After completing service Bernard once again explained to me what service he performed and what to expect in the next few weeks. Thank you for sending Bernard”
“Dollar General their prices for their fresh stores should also be honored in the regular stores also Dollar General seems to be going downhill fast don't answer the phones stores are cluttered U-boats everywhere some stores are really dark with the lights not working or turned off that's a great way to go out of business”
8AM - 10PM
4750 Finlay St, Richmond“One Guy... A Dollar General associate working, but he was very professional and handled BUSINESS, very well under pressure considering the amount of people that were in the store!!”
“The staff was nice and friendly for an early Thanksgiving morning visit. They helped me locate the item I was looking for and even told me where to check for what they didn't have. The store was nice and clean and they provided you with sanitizing wipes for your hands and cart”
8AM - 10PM
7841 Turner Rd, Richmond“I came in here to get birthday candles and a birthday card for my mom. The male older cashier was so sweet and friendly, we ended up talking for over 5 minutes. It's not often you get such impeccable customer service, especially at dollar general.”
8AM - 10PM
6315 Jahnke Rd, Richmond“Wow!Neat Organized No Stock in the isles?? Definitely had to bring my husband here to see lol We were Greeted as we entered..the young man(Clerk)was very mannerable and welcoming! smh A little goes a long way!! Definitely made my Sunday shopping a Great experience this morning!!”
“Extremely messy. Shelves are dang near empty. Not surprising really, considering the pandemic. I was looking for a pair of men's sweat pants but couldn't find it. Where the men's clothes were supposed to be, toddler clothes were there. Maybe they were in the middle of moving their setup or something..? Dunno. Be prepared to have some time to be able to adventure throughout the store to find what you're looking for.”
“Our go to spot for years. I'm glad they got craft products in for the children. they have done an amazing job cleaning the place up because an old building next door was run down and causing them to have rats and bugs their fault. The staff is always very polite and friendly. They are quick to help you find what you need and they try to get you in and out as fast as possible. This is a really bad area of town and they deal with a lot of bad customers so I commend them for all they do.”
10AM - 8PM
502 E Laburnum Ave, Richmond“Don't get mad if it's something that you want and you don't see it the store is very inexpensive it's a "hit" or "miss"don't forget everything in the store is $1.25 now that's fukinawesome!!”
“I've never even been here but I couldn't get an answer at the Store close to my house to find out the holiday hours. I called this Dollar General and the young man that answered the phone was so professional and courteous! Great customer service!”
“One of the best customer service experiences I’ve had at any retailer thus far. The cashier who worked today around 1:00pm was very helpful to me during the clearance sale. She gave me tips and tricks to navigate the app as well as the coupons. I didn’t get her name but she needs a raise!! The store was very clean and well stocked unlike others that I visited today. She was the only one working and was still very helpful and nice. I will be returning to this location from now on! Great job!”
“Just went there for some boxes of tissue. Great customer service but the store was a complete mess it looks like they're lacking employees to get the work done”
“This store is close to the house and it's a good place to shop for snacks. The clerks are friendly and provide speedy check outs. I'm in and out in a flash.”
8AM - 10PM
4805 Nine Mile Rd, Richmond“The Store Manager EL is One Of The greatest managers that store has ever had ! He makes your visit enjoyable & he has the most positive energy ever ! Even at 8:00 in the morning he has the energy that makes you ready to start your day of great. with him at that store I give that store a 5+++ don’t believe me just ! Check him out for yourself.Super great customer service Manager EL is The Best”
8AM - 8PM
2917 North Ave, Richmond“Family Dollar prices are cheaper than Walgreens right now. Large Listerine at Walgreens is $8.99. The same size at Family Dollar is $4.50. Thank you Family Dollar for not gouging your customers!”
“Popped into grab some candles and oils for the home. Nice clean store . The self checkout was nice. The associate did approach me and was very kind . Nice little dollar store .”
“This store is always so clean and well stocked not to mention the customer service is outstanding!! Even when calling on the phone to check if an item is in stock, they are so friendly and informative!”
“The Cashier was just phenomenal! Wish I could remember her name but we were there Thursday 11/5 in the afternoon. First time there, but we'll be back because of her!”