Firestone Complete Auto Care in Hopewell, VA, has been helping neighbors since 1926 as a reliable one-stop shop for all vehicle needs, from maintenance to tire sales and repairs. Customers frequently praise the easy online scheduling system and the friendly, professional staff. Many reviews highlight the excellent customer service, with employees who go above and beyond to assist and educate about vehicle issues. The location is known for its competitive pricing, with some customers benefiting from price matching on tires, resulting in significant savings. Regular visitors appreciate the quick service and timely communication, although some have noted occasional delays in updates. Overall, Firestone is recognized for its honest practices, ensuring customers only receive necessary services without feeling pressured. This commitment to customer satisfaction makes Firestone Complete Auto Care a trusted choice for vehicle maintenance in the community.
Always professional staff and timeframe on getting your estimated costs and given time period of vehicle on site
July 2024
Richard always does a fantastic job lining up the cars I’ll bring into him. This visit was no exception. Everybody there is always very friendly and willing to explain anything I ask… Couldn’t ask for a better experience.
July 2024
Reliable mechanics. May have to wait, but I know it's fixed right
