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October 2023 by Judy Brady
Service was great! Customer service was very polite and attentive. Wait time was less than predicted. All around great service!
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October 2023 by Jonnie Ashby
It's wonderful to be back with a dealership that truly cares about each of their customers. Their honesty is a real treasure.If and when anything needs addressing qualified mechanics are ready to do the job. THANK YOU1
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September 2023 by J Godsey
Their electric charger out front is broken. The only ford dealership in the middle of God damn nowhere and it's complimentary charging service (which is standard everywhere else) is useless.
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August 2023 by Lisa Lally
My husband and I broke down on our way home from Myrtle Beach. We happened to be at a gas station next to this Ford dealership. We were 4 hours away from home and stuck. I walked to the dealership and was introduced to Russell. I was freaking out and they immediately put me at ease. They wasted no time giving me a hot shot and driving my car to their shop. Our alternator needed to be replaced and they had one delivered and installed in amazing speed. I couldn't be more grateful for all their help. They were busy and didn't have to get us back on the road so quickly. I guarantee I would be a regular customer if I didn't live so far away. 5 Stars for everyone who works there. You are all Awesome!! Thank you from the bottom of my heart.
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June 2023 by Stephen Hoke
A smaller dealership with friendly staff and an easy process but worth the drive from Chester. I used them for a custom order Super Duty and despite factory delays switching model years the dealership staff was always helpful. Would use and recommend again.
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May 2023 by Beth Horton
We really appreciate Alton and Art for their help in purchasing our expedition! This is such a unique dealership. They were knowledgeable on expeditions broadly but also on this particular vehicle's history. We were given plenty of time to look at and test drive the car with no pressure to rush or to purchase. They stayed past closing time to complete the purchase. I highly recommend this dealership and will come here again for my next car!!
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May 2023 by Mike Kroder
We had problems on interstate 95 they took us in right away even with a full shop. They had us back on the road asap. Very reasonable price. Couldnt be happier with them they are all great people.
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April 2023 by Terrance Cooper
We were on our way back from Florida to upstate New York when we broke down in Virginia. I called Owen Ford for a tow, they then intern, called a towing company to come and get me. This towing company not only told my truck, but also my camper that was on the fifth wheel at the time. they got me right in to service and did a diagnostics and found out. It was the crankshaft position sensor that was bad. I was thinking that it was a lot more wrong with the truck than that. By the time they discovered the problem, it was getting close to closing time. However, they called in the order so they would have it first thing Monday AM. At 8:15 in the morning they started on the truck and had it done by 10 o’clock. They took it out for a ride to test it and all came back positive. We were on the road by 11:15 and no problems whatsoever after that all the way home. They were super terrific and Russell was the best and we did call and let him know that we did make it home. We were also grateful that the technician he used on our truck was a master mechanic for diesels. Our appreciation for he the techs as well. We are truly grateful that we chose Owen to proceed with our repair.
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February 2023 by Jasper Carroll
Owen Ford is the Best all around, sales, service, repairs etc.Everyone here is friendly and knowledgeable and just makes you comfortable when your there.Great place to do business...
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January 2023 by Alice Stainback
Always friendly. Expert work for my car and timely. I love going there. Their mechanic is excellent.Nice atmosphere always.
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January 2023 by Anne Brown
After waiting our Ford Maverick arrived and we love it. It's just the perfect size and the velocity blue is a gorgeous color thank you Owen Ford
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December 2022 by Greg Hicks
This was a very good experience. The sales person was very knowledgeable and helpful. The process of buying a car at Owen ford for me has always been simple and easy. I like everything this dealership stands for, good honest people. I,m looking forward to my next purchase in the next year or so. Thanks again for helping me with the purchase of my ford explorer for my wife she loves it.
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November 2022 by zachary burke
This review is for the gentlemen in the service department. Hands down the most pleasant experience I’ve ever had at a car dealership. The guys in the service department went above and beyond to help my wife and I while We were traveling from SC to PA. They quickly diagnosed the issue, sent someone to get the part and then replaced the part all under 2 hours. They treat you like family here and I cant Thank them all enough for the amazing experience.
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November 2022 by Pam Thomas
Just bought my 2022 Ford Bronco Sport from Owen Ford. I have been a customer there for many years. With the service you get from Owen Ford, even after the purchase, I would not think of buying a car anywhere else. A+ dealership with A+ employees!!!! RECOMMEND HIGHLY!!!!!!
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October 2022 by Cynthia Bullington
We have been doing business with Owen Ford for over 20 years by trading or purchasing vehicles every few. They are professional in every thing they do to ensure you are completely satisfied but treat you very much like family from the office to sales to service. Great place to bring your business!
