Department Stores in Kilmarnock, VA

“Went yesterday during a rain storm. The store was busy and the self check out line was insane. I was very surprised to see they had at least 5 registers with live cashiers running them. Another employee came and got myself and 3 or 4 other people out of a line and opened up another register. It went way quicker than I expected. Excellent customer service!”

“If you’re looking for the best Tractor Supply experience, look no further than this location.

Visiting a local hardwarestore can sometimes be a mundane task, a quick stop for necessary items. However, I’ve been coming here for a little over a year now and must say, this place stands out remarkably.

Every time I walk in, I’m greeted warmly by team members who are not only knowledgeable but also genuinely friendly.
The management team truly does go above and beyond in every aspect. They are actively engaged, ensuring that every team member is well-informed about the products and services.

It was refreshing to see how they empower their staff. I noticed that team members were willing to take extra time with customers, offering personalized recommendations and solutions tailored to individual needs.
As a Retired Army K9, I did a thing or two in my time. I’ll tell ya one thing I know, This level of dedication isn’t just about making sales; it’s evident that the team is committed to their community and truly cares about the people who walk through their doors. It feels like a team that is focused on helping its customers thrive.

Whether you’re seeking advice on farming equipment, gardening supplies, or even just curious about DIY projects, they’re equipped with the knowledge and enthusiasm to assist you.

Without a doubt, this is the best Tractor Supply I’ve experienced, and I look forward to returning.
MARTIN”

“This was our first time at this Walmart as we just moved to the area. Our first interaction was at Customer Service where one of the managers, Lakia (Im probably spelling her name wrong) was amazingly patient with a very difficult customer for an extended period of time. Not only was she kind, but she went above and beyond to help this customer. Bravo! She stood out because she was incredibly professional and is a great example of how a manger should be! I wish there were more employees like her! A while later, as my family and I shopped the store, we asked for assistance from Janice Roberson as she was stocking shelves down an aisle. I asked her where I could find an item and she basically grunted and mumbled as she waved me and my kids away. I asked her to repeat herself and she told me she doesn't know and "every store is different" and shooing me in a direction, while not even pausing her task. She was outright rude and even my kids were shocked. Having been a manager in a major retail store, I understand there is a wide range of professionalism and lack there of. These two women show the extremes of the scale. The store was in good order, decently stocked (I understand Covid has caused some issues) and most employees were courteous and welcoming. The parking lot was clean as was the inside of the store. Keep up the good work!”