“I can’t say enough good things about Matt at Gateway Power Equipment in King George. I own a 2024 Mud Buddy 50 HDR, and after buying it I found out there wasn’t a service technician anywhere near my home on Virginia’s Middle Peninsula. I had originally been told there was a technician in Richmond, but later learned the closest authorized technician was actually in North Carolina. Fortunately, I found Matt, who has experience working on Mud Buddy motors. I hauled my boat to him, and I’m glad I did. From start to finish, his service was outstanding. He kept me informed throughout the entire repair process, explained everything clearly, and went above and beyond to make sure my motor was repaired the right way. It’s hard to find someone who genuinely cares about their customers, but Matt does. His professionalism, knowledge, and communication were second to none. If you need service on a Mud Buddy motor, I highly recommend Matt at Gateway Power Equipment in King George. He’s earned every one of these five stars! Lucas Jones”
“I recently started growing mushrooms. After calling around to different stores in comparing prices, Ace has the best price around on all my supplies. I really do appreciate the one on one customer interaction. That's hard to find these days.”
“The employee kamren/ kam everytime we come in he's always nice , respectful ,and friendly he always knows what we need and where to find it when at the store he makes us feel welcome and wanted And the cashier john is just the same as always”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.