Metro by T-Mobile has mixed reviews. Customers appreciate the friendly and attentive service from staff members, especially noting the patience and helpfulness of employees who go above and beyond to assist. One employee was described as very attentive and skilled, providing excellent customer service. However, some customers experience issues with the phones, such as poor service that requires constant restarting, and dissatisfaction with the quality of the phones. Additionally, there are concerns about communication, with one customer feeling intimidated by messages related to their contract. Overall, the store has positive staff interactions but faces challenges with phone reliability and customer communication.
Clean store, nice employees and good mobile reception 👍
June 2026
Awesome deal, came to reactivate my old phone, they gave me a great deal on a new device... Great costumer service, loved the kindness and knowledge the have!
June 2026
SERVICIO EXCELENTE! I LOVED MY EXPERIENCE HERE. Good deals at decent prices. Both the guy and the young lady are nice, they're very patient, smart, and provide great costumer service!
