Sterling Appliance offers an excellent experience for appliance needs, with staff consistently described as amazing, helpful, and friendly. Customers have found them honest and reliable, providing good pricing and suggestions that cater to both lower-price needs and fancier options, ensuring value for money. They are recommended by friends and neighbors, especially for those in older homes or neighborhoods, as they are local and familiar with challenges that national chains may avoid. Sterling Appliance is known for going the extra mile, with teams tackling difficult installations and deliveries that require creativity and effort, even when faced with original incorrect installations. They have successfully replaced gas cooktops, downdraft fans, and installed dishwashers and washing machines. While one customer experienced a less friendly service call and a longer wait for a part, the service tech was friendly and the repair was ultimately completed. Overall, Sterling Appliance is highly recommended for their integrity, helpfulness, and commitment to customer satisfaction, standing out as a better alternative to impersonal big box stores.
I buy all of my appliances from Sterling Appliance because they have good pricing and the employees are amazing. My dishwasher was installed today and Roberto did an outstanding job!
May 2024
Bought a new dishwasher- it came, old one taken away, new one installed, instructions received and done! Installer very nice and informative. Would definitely use again.
February 2024
Super smooth experience. Was referred to Joe from Sterling Appliance when I needed a new microwave. Joe helped me find the right appliance to match the rest of my kitchen. Delivery, installation, and everything else was quick and easy.
