Had a problem with my phone which turned out to be a SIM card and they replaced it for free. Likely the first time I've gotten out of the Verizon store without having to pay something. The staff was quick and effective and fix the problem the first time.
January 2024
Thomas the Manager was super helpful. He quickly solved my issue and discussed various plan options based on my level of usage. Excellent customer service!
October 2023
The Manager Thomas and Associate Haider provided excellent customer service. I was in and out in 15 minutes. The staff were very knowledgeable