Verizon's store in Leesburg offers a reliable and efficient service for mobile, 5G home internet, and business needs. Customers appreciate the professionalism of the staff, especially during busy times, with team members like Jay and Enrique ensuring smooth experiences. Zabi stands out for providing exceptional support in complicated situations, demonstrating patience and dedication. The store has effective problem-solving capabilities, as evidenced by quick resolutions for issues like SIM card replacements, often at no cost. While there have been some initial misunderstandings regarding pricing, the owner actively addresses customer concerns, showing a commitment to improving service quality. With options for in-store appointments, online orders, and same-day delivery, Verizon strives to meet its customers' needs conveniently. Overall, the staff receives high praise for their helpfulness and expertise, making it a recommended location for mobile services.
My daughter is home from college and we ended up at the Verizon Market Blvd. store in Leesburg this afternoon due to her dropping a weight on her I Phone yesterday afternoon at the gym. The customer service, knowledge base, expertise and overall experience was over the top good, great and all things pleasing. I have... read full comment
October 2025
Ask for Joey - he provided the best experience I’ve had at a Verizon store to date!
October 2025
Was trying to upgrade my phone but they were WAY overpriced compared to what I was able to get by calling customer service.
