Kroger offers thousands of quality food and household products, from fresh produce and meats to dairy and home goods. Customers note a deep selection of brands on the shelves, with good vegetable selection and freshness, though some compare it less favorably to specialty grocers. The store features an actual meat and seafood counter, which some find makes a trip worthwhile. The pharmacy is noted for being very friendly and helpful in urgent situations. Customer service receives high praise in some instances, with staff going above to resolve inconveniences. However, the self-checkout is described as a nightmare by one shopper, who found the process slow and frustrating. The store's loyalty card system is common, overpricing items then discounting them, though the software accepts other store's cards. A practical note is the steeply angled parking lot, which is memorable.
Please do not ever get rid of the two frozen spicy potstickers (bibigo and buldak)! Walmart was a huge let down with their frozen international foods. I will be shopping at Kroger for frozen & self-stable international foods!
June 2024
Traveled over 30 miles from Clifton Forge to come to this Kroger's, despite having one in town. The addition of an actual meat/seafood counter and sake make the trip worthwhile.
May 2024
Price were good able to use coupons during shopping. Friendly staff.
