Valley Storage in Lexington VA offers secure storage units with a focus on good customer service. Customers can visit the office on North Lee Highway or rent units online for convenience. Many reviews highlight the friendly and helpful staff, with one employee going out of her way to assist and provide clear information. The staff are praised for their communication skills and quick service, making the process easy and efficient. The storage units are consistently described as clean, well-maintained, and free of pests like bugs and rodents. Customers appreciate the clean environment and the value of having a human voice on the phone for assistance. Overall, Valley Storage provides a positive experience with friendly staff, clean facilities, and convenient options for renting storage units.
A very pleasant, cheerful, and helpful person in the front office, who answered my email contacts very quickly. The facility is convenient, clean, and secure. The first month's intro price was fabulous, but once past that, the units are expensive.
April 2026
If you are need any kind of self storage in Lexington, this is the place to be. The facility was clean, secure, and conveniently located. I manager gave phenomenal customer service. The team was responsive and flexible. Thanks guys.
October 2025
The leasing process was quick and simple. I ended up getting into my new unit in on a matter of minutes. Very much he appreciated. The pricing and options were reasonable abd within my budget.
