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January 2024 by Arefa Vohra
Taylor was very helpful with the entire process at Valley Storage. She explained everything thoroughly, along with the breakdown of the monthly fees, hours of accessibility of storage units, even ensured that a lock & key was offered. I went on a Saturday, and she stayed late to make certain that gates opened for me with my passcode. And she also explained the autodraft vs in person payment options and steps to take in closing the account for the storage unit. Taylor is Regional Manager and at Lexington VA Valley Storage, I highly recommend her and company, very professional & customer-centric.
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December 2023 by Taylor Johnson
Taylor is awesome! She made the experience easy and quick. I got an indoor unit and it’s nice and clean! Good location and perfect for my storage needs. Thanks Valley Storage!
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December 2023 by Daniel D. Lelong
Taylor was friendly, knowledgeable, and informative. She showed me perfectly-adequate storage units, and made a positive impression. Within a week, I'd rented a 10x10' space from Valley Storage, via the internet.
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October 2023 by Christyl Vozzo
I cannot say enough about the staff and facilities! Staff is there whenever needed (even offered personal after hours contact info). The facilities are secure and very well maintained. This is the second time I’ve been in need of storage and chosen Valley Storage; I have absolutely nothing but positive feedback.
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September 2023 by Phillip Geisel
Lexington,Va. Taylor was excellent made it so easy to find storage for my RV. Valuable manager for your storage facility.Phil Geisel
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August 2023 by Alexander Robert Moldauer
My stuff was in storage with Valley Storage for about a year and nothing was damaged or worn, even though my unit was not climate-controlled. The facility is easy to access and the staff are friendly and helpful. I was not thrilled about the price increase that took place partway through my rental period, but business is business. I would have preferred a climate-controlled unit, but all of those units were occupied. Overall, I had a good experience.
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August 2023 by Candace Berry
Valley Storage staff were always helpful and friendly. They went the extra mile to show me around the units available and which unit would accommodate my items the best.
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August 2023 by richard vierling
Easy to use with great round the clock service. Unit was clean and ready for use
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August 2023 by wavy dave
Taylor is a gem! I hope you take good care of her as it is hard to find employees like her. I know because I was a business owner and know how hard it is to find good help. She acted like she knew us forever and treated us with the utmost respect. Thank you Taylor!
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June 2023 by Liz Wolffe
I rented a storage unit at the main facility in Lexington and had a great experience. The storage unit was clean and dry and no bugs at all. Taylor was very nice and easy to work with and helped me through the rental process.
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June 2023 by Anthony Gardner
I've had my unit for over 15 years. Threw the years this place has been upgraded and updated. It very nice and secure and rodent control. Yes. The price was low at first but with the upgrades that were made to the place. So has the price.
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May 2023 by Krysta Boyd
Taylor made storing what we needed so seamless and easy. She was a great help and was so nice and considerate.
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April 2023 by Mark Haddad
It was very easy to rent a storage unit online. It was quick and convenient and I was very happy. The online descriptions of what you can fit in the unit so you have an idea of what type of unit you will most benefit from was also very helpful. I also liked the affordable monthly protection plans and the ranges.
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March 2023 by Stephanie Fisher
Valley storage is ran very well. I manage to get a storage unit by just calling and I spoke to a lovely lady that was extremely helpful. She told me about the different units, what was available and explained the whole process for bringing your things to the storage unit. I will only use Valley Storage in the future.
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February 2023 by Doug L.
Clean and well maintained, easy access through security gate. Staff friendly and accessible.
