The AT&T Store in Locust Grove offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with nationwide 5G service. Reviews note that staff can be fantastic, professional, patient, very helpful, diligent, and exceptional. However, experiences vary, with some customers reporting a long wait and not getting the help needed, often when only one agent is working. A common complaint is that the store WiFi does not work, which prevents staff from fully setting up new phones and makes the process harder. Despite this, service is frequently described as great and amazing.
Tyler and Ethan did a fantastic job assisting my husband and me. They were professional, patient, and very helpful throughout the process. My only complaint is the store WiFi not working, which kept them from fully setting up my new phone. Please corporate fix this—it makes the process harder than it should be.
September 2025
This young man was working alone and diligently took care of each of his customers. He opened the heavy door for me and also a young mom with a baby in a stroller. Everyone was very patient while Tyler took care of everyone in order. ⭐️⭐️⭐️⭐️⭐️
September 2025
Long wait and didn't get the help I needed. But I must say that other times when I have been there the service was exceptional.
