AutoZone Auto Parts in Lorton, VA is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the store's great customer service, with the manager Umar and his team going above and beyond to accommodate their needs. Reviewers highlight the employees' helpfulness, patience, and willingness to assist, making for an overall amazing service experience. The store is known for its eagerness to help and hospitality, with one employee, Bryan G., singled out for exceptional service and deserving of recognition.
Manager of local business here - This location had a power outage, and closed early. They were still there, and had no problem pulling the part I needed from the dark store, and allowing me to leave with the part.
July 2026
Absolute best customer service. Management is solid. I couldn't figure out how to attach my wiper blades. The package was missing the pieces I needed. Umar went inside, searched for the pieces and fixed it for no extra cost.
July 2026
Bryan Garc helped me find my parts and install them in my car. The customer service was phenomenal and he was very respectful and polite. 10/10 recommend if your coming here ask for Bryan
