{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
2:30 - 5PM 10AM - 2PM
8253A Backlick Rd, Newington
Post Offices
“Best post office I’ve been to in the DMV! The gentlemen here are friendly, kind and helpful, finding the right size box and offering stamps because we needed them, and finding the cheapest shipping option for what we needed. In stark contrast to another post office where they are unhelpful and won’t help you find or pack boxes. Thank you for the outstanding customer service!”
“In and out fast. I was about an hour early to my appointment, I thought I'd have to go back, but I was able to do my fingerprints at that moment, and it was very fast.”
“I visited this post office today for a new passport, I was helped by Sunisa. 2 yrs ago she also assisted me with my kids passports. She is always so friendly and provides the best customer service. I really appreciate her making the process so easy and pleasant. Thank you Sunisa for all you do!”
“Usually USPS are horrible, BUT I had a fantastic experience at this USPS store! The lady working there went above and beyond to assist me and patiently explained everything I needed to know. Her exceptional customer service made my visit pleasant and efficient. I highly recommend this USPS store to anyone in need of shipping or postal services.”
“In the passport office, there is a lady her name is Morcy. She is the nicest lady I have ever met at USPSs. She helped us to apply for passports. She is so fast, helpful, nice, and professional.Thank you dear Morcy!”
2:30 - 5PM 9:30AM - 1:30PM
9001 Gunston Rd, Fort Belvoir
Post Offices
“This five star is for PAUL and Paul only. I only visit when he’s working which tends to be weekdays. Paul is ridiculously efficient, kind, friendly and will have you in and out within five mins. If you happen to visit on no-Paul day.::Good luck.I’ve never encountered a more poorly run and serviced post office than this location on King Street. They NEVER have enough people staffed on weekends. My God, you are the sole post office in a very dense populated area and management can’t simply staff at least TWO attendants on weekends? It’s unfathomable and completely ridiculous. The lines are constantly wrapped around and out of the door. Please do better USPS.”
12:30 - 4:30PM
4570 Bicknell Rd, Marbury
Post Offices
“This is my local USPS and I've have nothing but good experiences. The workers are nice though one of the On Call Ladies could have a better attitude haha, otherwise nothing but good people here!! I go every week or other week to ship things out when applicable.”
“Visited for the first time Saturday morning and my experience with this post office was great Ali was very pleasant and helpful compared to my previous experiences with the post office in Stafford which was always unpleasant.”
2:30 - 4:30PM 9AM - 2PM
3500T Mount Vernon Memorial Hwy, Mt Vernon
Post Offices
“Excellent staff who provide suggestions on the most effective package wrapping, the smartest way to send something, etc. They provide outstanding customer service and I depend on them for solid guidance.”
“Awesome place, very helpful and knowledgeable staff. Specially the Asian lady with glass who collects Passport is super duper helpful. She was even kind enough to fill out the first page for me as I was busy handling my two infant children. I hope and pray all the very best for their future.”
“Great Post Office with friendly staff! I was helped by both people, and ended up with Drew, who was incredible! Speaking to him was like speaking to a friend. Great customer service from both! I have also been there for passport service and it was friendly and efficient.”
“I stopped by to drop off some wedding invitations and Eboni was so nice and patient with me assisting me on the correct postage to have on each envelope since they all weighed a bit different. Thank so much for your help!”
“I've been here twice & I like it there. It's quite & not a lot of traffic. I hate going to the one in Woodbridge, where I have to wait almost 30 mins to get to the desk. Customer service there is nice as well.”
“weighing in on this highly controversial establishment, I was helped by Raj and she was quite polite and swiftupdate: today I was helped by Michael and he seemed polite enough. didn't say much but scanned my package swiftly and honestly that's good by my standards.”
“Big thanks to Sorayda for fast and efficient service getting a passport photo and application processed! Thoroughly impressed after seeing so many negative reviews of this location. The place was busy but the staff was pleasant and quick. Thank you!”
“I found the staff professional and patient, advising on most affordable options which can fulfill the needs. The waiting time was acceptable during weekends, they seemed to allocate workloads pretty efficiently.”
“I had a lot of stuff to send (8 boxes total and 3 were heavy dive tanks). Elenor and Judy were fantastic and laughed and made it fun, even when the printer jammed (repeatedly). The location was so easy to get to, close parking and easy access to the counter. I drove out of my way (from Arlington), just to use this location, and I will do so again!! Great job ladies !!!”
“After reading some of the negative reviews posted here, I'm surprised. Each time I've visited this post office, I've had a good experience. Today, one week before Christmas, the line moved quickly, and the employees were very professional, efficient, and friendly.”
“Great service. I've been going here for 12 years and like everyone I have had issues but businesses are people too. Imagine if you were reviewed by the public for the job you do everyday. Shalanda is amazing and usually not her fault there alone, but always friendly and helpful. Be friendly and maybe they will be friendly in return. Like everyone in life. Mistaiare made admit them apologize, fix them and get better.”
“In months/years past, the reviews listed below represent all customers that had no choice but to use Kingstowne PO - including myself. The staff were rude, angry, and treated customers as if we were interrupting their job, when WE ARE THEIR JOB. This was consistent and not just a singular event.But, I'd like to point out that in the past several months, there is a new Postal Team at the Kingstowne Post Office, and they are kind, courteous, and good natured in their assistance. This is a HUGE IMPROVEMENT from the staffing last year and years prior. Please continue to hire folks like them! I actually walk out each time relaxed and smiling. Love the Kingstowne PO team!!”
“I arrived at 4:55pm on Friday Oct 8, and the lady at the desk was incredibly helpful and efficient in assisting me and everyone in line. Impressive. Great job USPS.”
“I went midday and there was no line which was amazing lucky me! But more importantly the agent who assisted me was extremely helpful and knowledgeable and efficient. We live nearby and I'm very grateful that are experienced so far has been positive with this USPS store. Hope they are able to keep it up! It really puts a smile on your face when a seemingly inconvenient Aaron turns out to be a smooth and positive experience overall because of good customer service and operational expertise.”
“USPS staff is very friendly except the male manager. He is rude to everyone.Long lines are expected at times. Use self service machine. Quick and easy.Cleanliness needs to happen more often than usual. The lobby can use a makeover.”
“To start off I've seen the other reviews and I just moved to the area a couple months ago so my experience with this post office is limited. However in my experience the staff are professional and polite even though they are very to the point no idle chitchat or pleasantries but I assume that's because it's always busy there. Even though the line is always long the line does generally move at a good pace. Noth times i went there was about 25 people in line but my wait was only about 20-30 minutes. I will agree they absolutely need more staff which is why im giving them a 4. This place is so busy they should have enough staff to keep a minimum of 3 windows open at all times and all 4 during busy times. Other than that it's about what you would expect from a post office.”
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
“Passport renewal walk-in.PROS: The person that helped us was kind and knowledgeable. Quick service.CONS: Only 3 applicants accepted per day. Line starts well before 9am, 3 tickets handed out at 9:30am.”