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“Mr. Mustafa at the Potomac Mills Woodbridge, VA location done an amazing job with assisting me with my jewelry. He is very knowledgeable about his job and he work great with people.
Thank you Mr. Mustafa”
“Super friendly and helpful! Fantastic selection. Replaced the battery in my old watch and took a link out of the band to fit my son while we waited. Definitely recommend!”
“Excellent service. I've gone to other watch repair shops and they were unable to remove the back of my watch to replace the battery. It was not an issue here, and my watch was ready for pickup with 2 hours. $12 battery replacement, worth it.”
“Abraham was very informative he helped me pick the correct things answered all my questions I had about the products he was the best make sure you ask for him whenever he is there!!!!!!!!”
“Popped in to get a watch sized — staff was very kind and courteous. It was fixed in under 10 minutes for a very reasonable price. Will definitely come back for any watch-related needs in future!”
“Good service friendly customer service no problem today 02/28/2026 in and out ETHAN thank you for giving me great price and my check I go to my bank that day I withdraw the money”
“My daughter bent the clasp on a braclet she loves. I brought it into Silver Dolphin and the owner was able to fix in just a few minutes while I waited for a very reasonable price. Great customer service and easy to access location for anyone who lives in Burke Centre.”
“I believe her name is Ellen! She was amazing to work with and after several jewelry store visits, she made me feel very welcomed by listening to our needs and our likes, pairing us with something that was truly beautiful. Thanks ZALE’S and Please, as a Regional Manager myself, show her big recognition and appreciation! She definitely made this once in a lifetime experience AMAZING”
10:15AM - 6PM
7057 Brookfield Plaza, Springfield
Watches
“The nice man has been fixing my watches for over 10 years. His prices are VERY reasonable. He is friendly and works on your minor bpivlems while you wait Asvs matter of fact...I have never had to come back! He does prefer cash for small repairs. I can't blame him.”
10AM - 9PM
14442 Jefferson Davis Hwy, Woodbridge
Watches
“This is a compliment for Kim at the Potomac Mills location.My Movado watch that I purchased a few years back from this location had kinks in the links that I could not get out. I took it to the store to see if they could do anything to fix it. Kim and the staff worked on fixing my watch but it was not entirely working. They all worked really hard on it and the staff was friendly while I waited and showed me watches while I waited. When they determined that it was not entirely fixable, Kim shared some options with me and showed genuine concern for my dilemma with the watch, which is my favorite watch! I purchased two matching watches for my significant other and I as a gift a few years ago. Kim offered to swap out my watch for the same watch and that was an option I was not expecting. This was a great option for me because the other watch I had purchased was not having the same issue I was experiencing, so I went with it.I'm not sure if Kim is the manager of the store or not, but either way, Kim provided excellent customer service and represented the brand and team very well. Thank you Kim and the staff at Potomac Mills!Sincerely,A happy customer”
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“Stuart is the ultimate professional. I have an early model Rolex Cosmograph Daytona. He’s worked it a couple times in the last 10 years, but his recent work was exceptional. The watch would not run; could not be wound. Sent it to Rolex in Geneva, but they wanted an exorbitant price to repair. Stu was not sure if it could be repaired, but he took it on despite being advised not to by Rolex experts he consulted. It was a very complex and time consuming repair, but he got it done! Considering the effort it took, his cost was very reasonable. He is THE BEST person for your Rolex!”