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“I needed battery replacement in 2 of my watches. Store was nice and clean and I was greeted as soon as I walked in. I really appreciate the hospitality. I will definitely be back in the future”
“I have purchased many watches from this store, and while my experiences have generally been decent, this time was truly exceptional thanks to what seemed to be a newly formed team. Especially this kind gentleman named Ahmed, who went out of his way to address all concerns and assist everyone he helped. I will definitely return, not only because of the excellent service from the team and Ahmed but also because I genuinely appreciated their heartfelt dedication. I hope their efforts do not go unnoticed. Thank you.”
10AM - 9PM
14442 Jefferson Davis Hwy, Woodbridge
Watches
“This is a compliment for Kim at the Potomac Mills location.My Movado watch that I purchased a few years back from this location had kinks in the links that I could not get out. I took it to the store to see if they could do anything to fix it. Kim and the staff worked on fixing my watch but it was not entirely working. They all worked really hard on it and the staff was friendly while I waited and showed me watches while I waited. When they determined that it was not entirely fixable, Kim shared some options with me and showed genuine concern for my dilemma with the watch, which is my favorite watch! I purchased two matching watches for my significant other and I as a gift a few years ago. Kim offered to swap out my watch for the same watch and that was an option I was not expecting. This was a great option for me because the other watch I had purchased was not having the same issue I was experiencing, so I went with it.I'm not sure if Kim is the manager of the store or not, but either way, Kim provided excellent customer service and represented the brand and team very well. Thank you Kim and the staff at Potomac Mills!Sincerely,A happy customer”
Watches
Watches
Watches
Watches
“Excellent service found the ring right away, ended up going to five other stores just to go back and get the very first ring I had looked at and loved. Didn’t find anything else even close to this one. Wife will be super happy with her 10 year anniversary upgrade.”