Cell Phone Stores near Lovettsville, VA

“Alicia was SO helpful. While this store can't do everything, they definitely go above and beyond to assist their customers. Sometimes you end up staying at a place like this for a while for that help and learn things like their favorite burrito ? but had a great time with Alicia's help and patience, and keeping us patient. Definitely glad we don't have to drive all the way to Leesburg!”

“I have nothing but good things to say about this T-Mobile location! Cindy was super helpful and kind. Other staff was also very kind! Had a wonderful experience all around switching to T-Mobile! Highly recommend this location!”

“Infinity and Josh were extremely helpful and patient with my Aunt during her recent visit to this store. They were able to answer any questions she had while transfering all her contacts/photos etc. They even came out to her truck to setup the bluetooth! Wonderful costumer service highly recommend this store and their associates!”

“This location, being very close to home, is convenient. Shawn was attentive and even stayed late to help my daughter upgrade her phone. Overall customer service was 5/5. My only issue is that there was an additional service fee for paying off my daughters phone without telling me (I could have just as easily paid it off myself on my Verizon app) and there was a $35 service fee for processing the upgrade at this store instead of going into a Verizon store. I believe that omitting this information is misleading and should be made clear at the beginning. I was happy with the customer service and would have still stayed to avoid driving into Frederick, but feel lied to by omission. The other issue was that I was told that I qualified for a $440 trade in deal, but then when we were finalizing the details I was told the old phone was only worth $220 trade in. Again it’s misleading to state a number and then give a lesser number. I lucked out and the phone ended up trading in for more as we were processing the paperwork, but again communication should be clear. Still a nice, convenient location and they stayed late to make sure we were good to go.”