Boost Mobile is known for its outstanding customer service, with many reviews highlighting the helpfulness of the staff. Customers often mention the knowledge of the manager and the warm, friendly approach of sales representatives, who take the time to understand their needs and recommend suitable products. One representative, in particular, received praise for his engagement and transparency during transactions, including offering military discounts. Many customers highly recommend this location for its commitment to customer satisfaction, often contrasting it with less favorable experiences at other stores. However, there are concerns about some interactions, where customers felt misled regarding the necessity of new devices. Overall, Boost Mobile strives to create positive experiences for its customers.
Great service EVERY time I go in the store. The manager, Mr. Austin, really knows his stores and their products. This helps when making the best decision for me!
February 2023
HIGHLY RECOMMEND!!! The employees went above and beyond to make sure I left satisfied. Visited another Boost store before this one and was told there was no way to get what I wanted, took a shot and decided to try this store and I got everything I wanted !!!!
November 2022
I went in there with my husband to get help on a problem with his phone and instead they lied and said his phone was basically no good anymore and that he needed a new one! We ended up figuring it out ourselves and he DID NOT need a new phone!
