CVS on Wards Rd. is a pharmacy and store that receives mixed reviews from its customers. Many appreciate the convenience and cleanliness of the location. The staff is often described as friendly and quick to assist, especially during busy times. Customers have noted that the self-checkout process is easy, and staff are readily available to help if needed. However, there are significant concerns regarding the customer service in the pharmacy area. Some reviews highlight that the pharmacy staff, including the managers, are perceived as rude and unhelpful. Customers express disappointment in the way issues are handled, feeling that the service does not meet the standards set by other local competitors. There are complaints about the lack of friendliness and support, especially for customers who visit regularly for prescriptions. Despite these issues, the pharmacy is recognized for its accuracy in filling prescriptions. Overall, while CVS on Wards Rd. is praised for its clean environment and some helpful staff members, the negative experiences in the pharmacy section indicate a need for improvement in customer service. The store remains a popular choice for customers seeking good deals and convenience, but the pharmacy's service could greatly enhance the overall experience.
Found what I needed! Got the help I needed regarding some products
December 2024
I have never had a problem with this pharmacy. Very kind and fast for everything I have needed in the past year. Can’t thank them enough especially when you aren’t feeling well!
September 2023
The store was very clean and staff was friendly. The self checkout was an easy process and the staff was near by if needed.
