CVS on Wards Rd. is a popular pharmacy and retail store known for its convenience and cleanliness. Many customers appreciate the friendly and helpful staff, especially when it comes to managing prescriptions and finding deals. The self-checkout process is generally easy to navigate, with staff readily available for assistance. However, there are mixed reviews about the pharmacy's customer service. While accuracy in filling prescriptions is often praised, several customers have noted that the pharmacy staff can be rude and unhelpful, particularly during busy times. Complaints have been made about the management's lack of support and the feeling of being treated unfairly, especially by certain staff members. This has led to some dissatisfaction among regular customers who expect a more positive interaction. Despite these issues, CVS remains a favored choice for many due to its good prices and the reliability of its medication services. The store's location is also appreciated, making it a convenient option for local residents. Overall, CVS on Wards Rd. offers a mix of positive and negative experiences, with a strong emphasis on the importance of customer service.
I never have an issue with my prescription for my dog,and when my kids have prescriptions called in. they are always polite, professional, and kind.
May 2026
Store seems to be getting better with the new employees and old one out with the bad attitudes who did not Appreciate it! I'm glad management is listening to the customer. ✌
May 2026
I enjoy stopping at this CVS every chance I get always have what I need at a great price!
