CVS Pharmacy in Lynchburg is praised for its excellent customer service and helpful staff. Customers highlight the friendly and professional employees who make the pharmacy experience easy and stress-free. The staff is described as patient and caring, often going above and beyond to assist, such as helping an elderly woman feel at ease or providing quick solutions over the phone. Many customers appreciate that prescriptions are filled promptly, sometimes even before they arrive to pick them up, which saves time and adds convenience. The pharmacy offers a variety of services, including flu and COVID-19 vaccines, online prescription management, auto-refill options, and Rx delivery through their app. Customers also value the rewards program, earning $50 ExtraBucks Rewards for various services. Several reviews emphasize that this CVS provides a level of service not always found elsewhere, making it the best pharmacy experience they have had. The store is clean and welcoming, and staff members are attentive and professional, ensuring customers feel cared for and respected. Overall, CVS Pharmacy in Lynchburg is recognized for its quick, friendly, and efficient service, making it a trusted choice for prescription needs and health services.
Every time I've been here to pick up a prescription the girls that work there are super friendly and helpful. Also, if I call this location, I always get a prompt call back. Definitely recommend.
April 2024
This staff at this pharmacy are extremely helpful and provide such wonderful customer service. It’s been a while since I’ve seen that at a CVS pharmacy, or any customer related service. Hands down the best.
February 2024
Clean store patient staff. A woman couldn't find her info and started 2 stress and get up set she of elderly age, the pharmacy staff made her feel at ease and consoled her helped her and she looked more at ease and happy. That's not being professional thats being human.
