Hailey's Appliance is a locally owned appliance store in Lynchburg, VA, known for its exceptional customer service and commitment to making customers feel like part of the Hailey's family. They offer a wide range of appliances and parts, with a dedicated service department to assist with all service needs. Customers have praised the friendly and knowledgeable staff, highlighting their professionalism and willingness to help. Whether it's finding replacement parts, setting up service appointments, or purchasing new appliances, Hailey's ensures good communication and support throughout the process. Many reviews mention the excellent service provided by specific team members, making it clear that Hailey's is a trusted choice for appliance needs.
I needed parts to fix my oven and the gentleman behind the sales/service counter was super friendly and was a tremendous help. My part was in stock and of good quality and priced very reasonable. Will definitely go there again for future needs. Thank you!
January 2026
Excellent Customer Service. Jimmy was great & he knew his craft.
January 2026
Easy set up for service appt and good communication throughout the process. When needing to replace appliance from afar, service team was quickly able to find replacement and set up delivery and installation date.
