Old Navy in Lynchburg, VA, offers a variety of fashionable clothing for the whole family, including trendy maternity wear, women’s, men’s, and kids’ apparel. Customers have noted that the store is clean and staffed by friendly employees. Many shoppers have expressed surprise at the quality of the clothing, especially after previous disappointments. While some items can be overpriced, particularly trendy pieces, there are many clearance options that provide great deals. In-store pickup for online purchases adds convenience to the shopping experience. However, some customers have faced challenges with return policies for online orders, especially when items do not fit and the return window has closed. Despite these issues, the overall shopping experience has been positive, with helpful staff and well-organized clearance racks encouraging smart consumer choices. Old Navy remains a popular destination for those seeking casual basics and seasonal must-haves for the entire family.
Taylor- the associate helped me and she was so amazing! Helped me with something I didn’t think would be able to happen but she was so kind and helpful!
October 2024
I'd like to say I was rather please with the store. This was the best store I've seen. I usually don't shop at Old Navy. At least since I was ten years old. Nice to see it's still fashionable.
January 2024
Clothes and shoes are still over priced but isn’t that like all name brands! Store was clean and employees were nice. Daughter wanted to return a gift and was able to find more things she wanted on clearance. Making her a smart consumer!
