We recently had some financial hoops to jump through from my husband's parents' estate (that was over 10 years old). Nobody was able to help us until we went to Wells Fargo. Awesome customer service! They went the extra mile to help us solve the problem!
August 2018
If the slug monster lady from Monster's inc, Roz, comes to the window drive away immediately...she's an idiot.
November 2013
I get there and wait patiently to see a banker and I get rushed and pushed out the door so she can get to the next person and said it would be taken care of. Monday I will close my account!