Advance Auto Parts, located at 9132 Mathis Ave in Manassas, is dedicated to providing excellent customer service and a wide range of automotive aftermarket products. Customers can find leading brands such as FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. The store offers numerous free services, including battery testing, engine code scanning, and installations of batteries and wipers with purchase, as well as oil recycling. The staff at Advance Auto Parts are frequently praised for their helpfulness and professionalism. One customer highlighted the outstanding service they received from Nykira, who efficiently resolved an online order issue and ensured a pleasant shopping experience. Another customer shared a heartfelt story about Bill and Zufan, who went above and beyond to assist them with a dead battery, demonstrating remarkable kindness and care. Customers appreciate the consistent availability of parts, making Advance Auto Parts their preferred choice over other auto parts stores. The store also offers a loyalty program, Speed Perks, which allows customers to earn discounts on store items and gas at participating Shell stations. With a commitment to customer satisfaction and a friendly atmosphere, Advance Auto Parts stands out as a reliable resource for all automotive needs.
Buy my parts from here all the time. Spent a lot of money at this store. Sold me brakes and gave me the wrong brakes and now don't want to take them back. Wasted my time twice already. Very upsetting.
Made the effort to reach out and resolve the issue.
May 2026
Great customer service. The associate I worked with was quick, helpful, and kind. Would recommend going here rather than the nearby auto zone.
March 2026
I am writing to recommend this Advanced Auto location. The evening manager Alberto and the sales associate Alex could not have been more helpful or understanding. Many parts stores now have no customer service. These two gentlemen were a refreshing change to that trend and I intend to be a regular customer who frequents... read full comment
