Battlefield Service Center is a trusted towing company known for its quick, professional, and helpful service. Customers often praise the company for their fast response times and friendly staff. One reviewer appreciated how quickly Gary was able to unlock a truck after keys were locked inside, highlighting the team's professionalism and efficiency. Another customer, who was assisting their mom after a car accident, found the company to be helpful and not predatory, contrasting it with other towing services. They appreciated the prompt assistance during rush hour and the respectful treatment at the office. The company’s reliability was also evident when a customer’s Honda was towed for a bad inspection; they responded within 20 minutes and offered a kind, understanding attitude, even providing a flexible solution for the inspection window. Additionally, Battlefield Service Center came through for a customer with a short bus in Yadkinville, where AAA couldn't assist. Faith, the tow driver, was especially praised for her excellent service and professionalism. Overall, Battlefield Service Center is recognized for their quick response, helpful staff, and fair treatment, making them a go-to option in urgent situations.
Very rude and condescending. The tow process worked out but the customer service was very poor. The gentlemen who answers the phones was very judgmental and was very condescending. Treated me like I was stupid. I would not recommend Battlefield Towing to anyone. I never want to use them again.
June 2025
Worst tow company ever. They tell me one total over the phone then when I arrive to pay and pick up (after waiting outside in the heat forever for someone to assist me) its a much larger total. The people are rude and seem unknowledgeable. 0 stars.
June 2025
Worst company. Having to go back and forth just for them to do their DAMN JOB!!! Beware of this crappy company.