The CVS Pharmacy in Manassas is a location that has changed some customers' perspectives, with many highlighting exceptionally helpful and friendly staff. The store manager is noted as being super helpful, assisting with medications and test kits, which has led customers to specifically choose this location for their deliveries. Staff members, including a specific cashier and customer relationship associate, are praised for their very nice attitude and manner, and for providing helpful information regarding programs like CarePass. One customer appreciated a staff member who was kind enough to help them find exactly what they needed. However, experiences are mixed. Some customers report issues with pharmacy service, including long hold times, disconnected calls, and an unfriendly pharmacy technician. The drive-thru service for prescriptions has also been described as very poor, with significant delays in filling orders that led one customer to take their business elsewhere. Despite these criticisms, the pharmacist administering vaccines is recognized as being very nice and very helpful. The store offers a wide range of pharmacy, health, wellness, and personal care items, along with time-saving options like pickup and delivery.
I can’t wait for the AI to replace pharmacists. I like how the pharmacy lunch hours always change. They don’t post it on here, they just assume we all know. Super convenient. I love wasting gas time and money driving there only to be spoken down to.
April 2025
Waited 40 minutes past appointment time for a flu shot, how ridiculous
March 2025
This is hands down the worst pharmacy I’ve encountered in my 50 years of picking up prescriptions. They’re rude, lazy, unprofessional and lack basic respect for military personnel and cvs customers in general. I hope CVS cleans house and starts fresh. Total embarrassment to the cvs brand. I’ll never come back.
