I came in and asked the manager for help but she was rude I'm guessing her name is jess from what I heard but her customer service is really bad
August 2025
The manager in manassas is super slow super rude and never wanted to help
July 2025
Today I visited JD Sports in Manassas and had an outstanding experience. The customer service was truly 10/10. Every sales associate greeted me warmly and made sure I was assisted. Jess, the manager, was especially helpful and kind—she made the return process quick and easy. I really appreciated the great service from... read full comment
