United Bank has a long history of providing safe, sound, and secure banking services since 1839. The bank prides itself on building strong relationships with its customers through excellent, personalized service. Unlike larger banks with many locations, the branch in Manassas maintains a friendly, small-town atmosphere where customers are welcomed by name and treated with genuine care. The staff, including the branch manager, are known for their professionalism, friendliness, and willingness to help. They offer free notarizations to customers, and in urgent situations, they are quick to assist by opening accounts and processing paperwork efficiently—often within minutes. United Bank is committed to accommodating people of all backgrounds and abilities, making efforts to be helpful and accessible. Their focus on relationship-building, combined with competitive products and technology, sets them apart from competitors. Customers appreciate the welcoming environment and attentive service, making United Bank a trustworthy and reliable local banking partner.
Branch Manager Nicole Merkle handled my request with professionalism and friendliness.
She always has.
February 2021
THE WEAKEST LINK IN THE CHAIN! My work requires me to make at least 5 visits to the bank per week. I go to several branches different per week if I can't make it to my usual branch. This one has the consistently longer lines and they do things differently than other branches. Drive to another branch and save yourself the... read full comment
November 2020
Huge shout out to Leena from United Bank Gainesville, VA. She exhibits an excellent client service manner and was very polite in dealing with my urgent case. I had to pay my college fees and she was so polite and made me feel less stressed. Will definitely recommend her for greater positions.
