Walgreens offers a range of services including prescription refills, health and beauty products, and photo printing. The store is generally clean, organized, and well-lit, creating a welcoming atmosphere for customers. Staff members, especially pharmacists, are often praised for their professionalism, helpfulness, and care. Pharmacist Steve H. is noted for showing passion and excellent communication skills, going out of his way to help customers find medications that are hard to locate. Pharmacist Julie Kim is also highly appreciated for her knowledge, professionalism, and friendly attitude, always busy but attentive to customer needs. However, there are some concerns about staffing. The pharmacy appears to be often understaffed, with high turnover among pharmacy techs, which can cause delays and require pharmacists to step in frequently. Customers have experienced issues with insurance processing, sometimes needing to ask multiple times if their prescriptions have been run through both their primary and secondary insurances, highlighting a need for better training and staffing. Despite these challenges, many customers report positive experiences, especially with the pharmacy staff, and appreciate the quick service and helpfulness. Overall, Walgreens is a convenient option for prescriptions and health products, with staff who often go above and beyond to assist customers.
Convenient, but can often be a bit slow with filling prescriptions.
February 2024
Customer service here is very slow and sometimes rude. Very understaffed for a busy store. The photo department hardly ever has anyone behind the register and you have to wait until the main person up front finishes ringing up the line to be helped. They need a better system.
May 2023
Not sure what the bad reviews are complaining about. This Walgreen has exceeded my expectations. Store is cleaned, staff greeted me when I entered the shop, pharmacy staff going out of their way to help. Maybe they have changed since the bad reviews but I have visited twice and both times were great!
