AutoZone Auto Parts on Dabny Dr. in Marion, VA, is a leading retailer for auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and knowledgeable staff who consistently provide excellent service. Many reviews highlight the helpfulness of employees, particularly one who assisted a customer in need during a vacation emergency by testing a battery, finding a suitable replacement, and even installing it at a discount. The store is noted for its extensive inventory, often being the only local auto parts store with specific parts in stock. Customers have also praised the rent-a-tool service, with employees going above and beyond to ensure satisfaction, such as promptly issuing refunds and coordinating with competitors for hard-to-find tools. Overall, AutoZone in Marion is recognized for its commitment to customer service, quick and efficient installations, and knowledgeable staff who are willing to assist travelers and locals alike with their auto needs. Whether it’s a battery replacement or troubleshooting car issues, customers leave feeling appreciated and well taken care of.
Ordered my parts online and went to the store they were ready and the young man who checked me out was very pleasant.
June 2024
I can’t express how appreciative I am with Trevor, Victoria and TJ!! Brought in my Subaru Outback for a battery change. They tested before changing it just in case it was the alternator. They all were so kind and I will be back!
February 2024
awesome customer service loved the variety of different brands of auto care parts. Intrigued