O'Reilly Auto Parts is an auto parts store described as awesome. It is a convenient location that stays stocked with the parts needed for vehicles. The parts are usually there and in high quality, with even the economy or budget parts being of good quality. If other stores do not have an item, this store often will, and at decent prices. However, it is noted that they strategically only stock what competitors do not, so there is no opportunity for price matching. Customers report good experiences, specifically with fast and effective service for battery replacements, where difficult installations are handled as a challenge. The service melts away worries. Many customers state this is the only place they go unless shopping online. A main reason is the rewards program, where purchases accumulate to earn rebate cards that can be used toward anything in the store, with no minimum purchase required, and expired cards are still accepted. The employees are highlighted for excellent customer service, always willing to help. They do not mind using their own phones to search rival stores for products O'Reilly's does not carry, demonstrating a clear commitment to assisting customers.
Very friendly service. Unfortunately, they did not have exactly what I needed but were more than patient during the process.
April 2026
Great service very knowledgeable people if you looking for it they have it or can order it
October 2025
Needed a new battery. Staff told me about my choices and pros and cons of each one. I picked one and they brought it out to my car and installed it for me. Big relief.