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February 2024 by Millie Harrison
The people are very informative!!! Nice as can be as well
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February 2024 by Chad Lockhart
Good service
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February 2024 by Kristen Scott
I've decided on 3 stars because if it weren't for Savanah, It would be 0 stars.Our first experience with Petsense grooming was perfect and Savanah did an amazing job and our baby was fresh and clean. She did a thorough job deshedding him, even his teeth and his nails. The bandanna was a nice touch along with the scent spray....Now, Megan?? Who we had for our 2nd time... was the complete opposite. She was not kind and friendly to us as the customers nor our dog who we took him in to get groomed just like the first time and he looked and smelled the exact same as he went in. He did not have a bandana on either and his nails clicked on the floor when he walked and he smelled terrible and had fur all over him and still looked dark. The COMPLETE opposite of how he looked after Savannah. They did refund us, however Megan needs to go through serious training in customer service along with dog grooming. We were very upset, my husband and i...if it weren't for savannah we'd never come back. We have another appointment scheduled on Wednesday but its now an inconvenience to go in again. Spoke with the manager kevin and i really do hope for other people's sake, Megan is retrained. 5 stars for Savannah!! 0 for Megan!!!
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February 2024 by Donna “BABYGIRL” Smart
Love Tina's nails, Great Job
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December 2023 by Jade Privett
Super nice people. They even recognized me, I felt like any other place I’ve been to this is the only one that they actually got to know my name and remembered me. Very nice. I really love seeing Anthony there, he has always greeted me with a big smile and honestly it is so pleasant and welcoming. Makes me happy to go shopping. I haven’t met the groomers there yet, but every time I go I always see them diligently working to make everyone’s dogs look good. With how few they are, they work really hard. Thank you guys for making it a pleasant experience for me and my animals.
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October 2023 by Jane Davis
Petsense just makes sense when you have a 200 lb dog!❤️Boy did his personal groomer♥️ Savannah have a task today!My Great Dane is a farm/city dog... so when he gets dirty he gets real dirty.. ? lol!It's so simple.. just to jump out of the car walk into the store and you're already at the groomer it's so wonderful... and it helps that you have three isles of treats and dog chews and snacks.I was so excited to hear that they groom all dogs no matter what size... I have been turned away so many times because they don't have the facility to accommodate large dogs.PETSENSE PERSONAL GROOM TECHS NAME IS SAVANNAH MAISEL...Savannah @PETSENSE transforms your stinky dirty farm dog... into a silky coated awesome smelling city dog in no time:)Everyone in the store including customers & staff are always so friendly... but what store can you go into where everyone loves animals? it's fun!! and there's plenty of staff to help you in all departments!!Call and make your appointment now they get super busy around the holidays (and muddy weather).Kekoa and I always have a blast at Petsense!?♥️Thanks again Savannah!
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August 2023 by Kay Dedrick
Went in was looking for a pacific item. The lady's I'm the front were very helpful to my needs for a senior dog. Answered all my questions. Helped me to choice the best one.
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August 2023 by Virginia Bowling
I will NEVER go there again. Worst experience I have ever had!
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July 2023 by Smokey Mower
We went to buy supplies for our fish and they had very little fish supplies at all but the staff were very nice
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July 2023 by Sonya Manns-Sessons
I can depend on them having the dewormer for my shih tzu at a lower price.
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May 2023 by Mary Crowe
Judd loves going there and getting his nails cut and he loves the cookies they sell up fried would pet Is sense to all my friends
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April 2023 by Melanie Mcmillan
My appointment did not get written down in their appointment book so I was turned away while they called another customer right in front of me to bring her dogs early for grooming. They couldn’t even work my dog in like it was my fault the appointment didn’t get written down. Poor customer service, won’t be back.
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March 2023 by Amy Penn
Nice store, will be going back soon.
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November 2022 by Tyler Tuck
Booked appointment for grooming and bathing online for Sat at 9am get there and are told groomers don’t come in till 10 and our appointment is not even on schedule even after we showed them the appointment confirmation link. Suggest going elsewhere if you want service.
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November 2022 by Tyler T.
Booked appointment for grooming and bathing online for Sat at 9am get there and are told groomers don't come in till 10 and our appointment is not even on the schedule even after we showed them the appointment confirmation link. Suggest going elsewhere.