Matthew Smith - State Farm Insurance Agent is a wonderful agency with a kind and responsive team. They provide top-notch customer service and are very quick to respond. Clients report overall satisfaction with their services, noting competitive prices and comprehensive rates for auto, home, renters, condo, business, life, and health insurance. The team makes processes super easy, often handling everything over the phone to save time. They have guided clients through stressful incidents like car accidents and storm damage, saving money and heartache while putting minds at ease. Many clients have worked with the agency for years, stating that the team always has their best interest at heart, relates on a personal level, and feels like family. The office services the DC metro area, including McLean, Vienna, Fairfax, Reston, Herndon, and Loudoun County, as well as all of Maryland and Washington D.C.
Working with Kayla at Matthew Smith State Farm was a great experience! She was super responsive, explained all my coverage options clearly, and helped me adjust my policy to fit my exact budget. Exceptional customer service—highly recommend.
July 2026
Excellent service! Very friendly and willing to take the time to get into the details of coverages to suit what we needed! Strongly recommend this agency & his team!
December 2025
this is a very well run agency. I have been a client for 3 years and the service is stellar. I specifically want to call you and recognize the hard work of kayla. She continues to go above and beyond from service to pricing. thank you for a great experience.
