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“I can't say enough great things about this local, women-owned pharmacy! From the moment you walk in, you're greeted with warmth and personalized service that you just can't find at the big chain stores. The staff is knowledgeable, friendly, and always goes above and beyond to make sure all my questions are answered. It’s so refreshing to support a local business where I truly feel like a valued customer. If you're looking for a pharmacy that offers exceptional service with a personal touch, I highly recommend this place!"”
“We needed a hospital bed in order to provide in-home care for our elderly Mother. When we contacted BW Surgical, Max was extremely helpful and did everything possible to meet our family's needs. He had a bed delivered and assembled within one day of our request, and he has been responsive to any questions that we have had along the way.”
“Carlon springs pharmacy is the best pharmacy to do business with. They are courteous, friendly and knowledgeable and are always willing to help me with any help I need. Thank you!!”
“I recently had to have my chairlift removed twice for delivery of appliances. Nick was very quick to accommodate my delivery schedule which was fantastic. As well as putting the chairlift back twice. He went above and beyond in assisting me. Thank you!”
“This is a fantastic place. Very friendly and kind staff, and their monthly wheelchair rental is a really good deal (not much more than the weekly rate). You can park in back and enter through the back door if you have limited steps.”
“Sam saved my Sunday and week by ubering my colostomy supplies to me after Byram health supplies delivered my monthly supply to the incorrect address. I was down to my last colostomy bag! Thanks Sam!!”
“Excellent customer service and the price was reasonable! I really appreciate how patient and thorough the staff are and they were able to accommodate my pick-up and delivery dates. The lifting reclining chair worked perfectly without issue. I would highly recommend this company!”
“Very friendly folks. Fantastically professional, and compassionate. After needing some quick supplies I told my wife we would be moving our scripts to these guys.”
“Ordered a quality medical bed from these folks. The process was smooth and professional in stark contrast to the utter incompetence from competing medical supply companies in the area. 10 out of 10.”
“By far the most affordable wheelchair rental place around. $50 for 5 days including a weekend, with free delivery. Compared with $175 at other rental places. Chair was in great condition, like new! I will use them again.”
“I called to order a seat cushion for my wheelchair. Due to mistake I made I didn't check to see what address they had for shipping. I assume since they shipped me a wheelchair to my house that they had that address in their system. When I called to check on where the seat was it had been shipped to the Manassas address. It never dawned on me that they had that address. The seed had already been shipped out and sent can they quickly correct the mistake and ship me a new one to the right address. Their customer service is beyond exceptional. I worked in customer service for many years. A lot of your problems with customer service are you it's not them. And if you're dealing with insurance a lot of times it's the insurance plans. When my wheelchair broke they replaced it with no problem. You should be proud of your customer service team and be proud that they're working for you. Thank you Sean Keller”
“After I have a bad compound they went the extra mile to fix the problem .even sending the pharmacist (Ms. Bryan) very polite and apologetic nice lady to delivery it to my home.
I really appreciate all your efforts thank you great job!”
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“If you live anywhere in fairfax or arlington counties, it would be worth you switching pharmacies to McLean Pharmacy. Jinous (Janice), the owner, runs the best old-fashion family pharmacy anywhere in Northern VA! They feel like part of your family. And they know everyone in your family too-:)We have been going for quite a few years, and they have never made a single mistake. Both the CVS and Giant we went to previously made repeated errors - one which caused me a major medical emergency. You are merely a number at other chain pharmacies.Mclean pharmacy is truly a small business family pharmacy where they know your name - and they know you - and your medical history relevant to RXs.They take great precautions to check your records regularly. They insure that none of yours meds are contraindicated.The store also sells lots of fun items - including healthy - but tasty - snacks. Great organic lotions…And if you need to know what to take for a particular problem, Jinous will happily walk around the counter and show you the various options she has, explaining which one she would recommend. Like I mentioned, this is old fashion service at its best! You willNever go back to your previous pharmacy.”