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“Hayden and jack always give the best knowledge when it comes to parts, jack can do a battery change in under 7 minutes, the young female hasn’t been very helpful and Hayden knows the store lake the back of his hand”
“I have had good service before 🫡in other places ,but today was the first time I feel like DIEGO AND COLIN deserve 10 stars ⭐ from now on i will continue on to keep coming back,new customer for life 🙏✅”
“I stopped by this location after work on a Tuesday afternoon when I realized one of my headlights was out; I needed to purchase a replacement bulb and have it installed at the same time (I googled which shops provide this service and first listed was O’Riellys)
The first associate I spoke with was welcoming and helpful. He located the correct bulb and came out to my car to confirm it was the right fit and attempted to begin the installation. After taking a look under the hood, he noticed that the bulb was in a particularly difficult spot to access and might require removing surrounding components. He brought out another team member to take a look, and they explained the setup was more complex than expected and might need a mechanic. “A mechanic for a lightbulb change?” I thought and began to get frustrated.
Understanding the disappointment, they went back inside and checked to see if Andrew could assist—and I am so glad they did. Andrew approached the situation with confidence and patience, carefully figuring out how to access the bulb while working around the tight and complicated layout. Despite the challenge, he was able to replace the bulb and reassemble everything properly.
Andrew was cheerful, professional, and very reassuring throughout the process. I truly appreciate the extra effort he put in to solve the issue rather than turning me away. Thank you, Andrew, for your outstanding customer service and dedication—you made what could have been a frustrating experience incredibly positive. You ROCK!”
“their staff are helpful and understanding especially when you're describing something thats sounds impossible. I do all my auto parts shopping with These guys. if they don't have the part, they know where to get it.”
“Very hard working,friendly knowledgeable employees, comfortable environment quickly help the customers, and clean organized store i highly recommend this location”
“Shoutout Hudson THE GOAT!!! Super friendly and helpful, did a great job testing my battery, alternator, and starter. Battery ended up being dead and he replaced it super quick! Incredible service and the battery price was also great in comparison to competitor shops.”
“Better than Autozone on Broad. Comparing both stores this 1 is by far the better place to go. They have more experienced counter people. They have everything in stock as well. I think it is their warehouse...”
“I picked up my pieces without any issues and replaced them in my vehicle...my son and dad taught me how to work on my own car. Also..received a veteran's discount ✨”
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“Annie was very friendly and replaced the back glass on my Samsung phone quickly. It wasn't very busy when I arrived and I was in and out in less than an hour.”