Customer service at Chamberlayne branch is awful. Even someone from call center tried to get help and they said they were too busy to help her with my problem!!!
March 2023
Amazing customer service! The rep was just absolutely brilliant and great! She deserves a raise!
September 2021
Friendly staff, but frustrating that if an account holder writes me a check from this bank, that I have to pay a $10 fee to cash the check. Most other banks have done away with this type of fee.
