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April 2024 by Andrew Barone
Great Sunday
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March 2024 by ron tuzzo
Very clean gym with various machines and free weights for everyone. A great place to workout.Great staff too. You can’t find a better gym!
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March 2024 by Carla Gorosito Cox
My family and I have been members of this gym for years. It has consistently scored a 2-star in my opinion. The reason being, it's not customer centric. It runs its own operation based on what they think makes sense without considering feedback from their customers. These are some examples, it still can't figure out how to go back to a 24/7 schedule, though that's what it used to advertise. Initially it was the pandemic but now there's no excuse, just convenience on their end to do one thing versus the other. The daycare hours suck. The window time is 4:30-7:00 pm Mon-Frid and 9:00am to noon on the weekends. Once I submitted some feedback about this issue, as it's definitely not considering parents whose kids get out of school around 4:30-5pm, and it's difficult to make that timeframe and still have a good workout. On the weekends, it makes way more sense to have afternoon hours in addition to morning hours, but I guess they don't want to pay for that service. Lastly, they switched to an odd system to how you wipe out the equipment. Instead of offering wet/disposable wipes, they have towels that they wash and dry daily. Well, this is good if it's always available. Many times, especially during very busy hours, these are not available and you're given a piece of paper to clean up your equipment, only accessible at front desk.. it's such a bad customer experience. Lastly, again, looking at their own gains while downgrading customer experience, they switched to a whole bunch of product on the smoothie bar that are less natural and definitely unhealthy compared to the selection they had in the past (real fruits, grains, organic powder, different types of milks, etc). Lastly, they take FOREVER fix their broken equipment. I noticed that the same treadmills have been broken on the second floor for over 7 months.Also, the cleaning service is really bad. I always use the same locker and it has had the same cup stain for over a month now. Pretty gross.So all in all, aside from having equipment to work with in a nice place of town, it is not worth the money. American Family Fitness seems to be better from what our friends say and we may choose to switch to this center.
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March 2024 by Jeffrey Krzemien
Good equipment, clean environment
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March 2024 by Kerry Francis
Excellent gym!! Friendly staff and members. Great selection of workout equipment
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March 2024 by Robert Spicer
Joined for 12 months. At the end of that year Golds continued to debit my account. After speaking with them …I was informed Golds extended me to a money saving 18 months (lol). Now 19 months in they are still stealing from me! Help someone! Beware of giving them your account information as they will not stop taking your money. I am 65 year old veteran and my insurance would have paid. I will never be a member here again!
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March 2024 by David Wilkinson
The gym needs to put towels out at the spray bottles for wiping off machines, like we had before Covid. The gym also needs to improve Wi-Fi service. It drops out constantly while listening to music during a workout.
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March 2024 by Anayris Matias
Not too crowded and the Women’s area is great
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March 2024 by Ann White
Enjoy the big open space even when it’s crowded, you still have room to work out in peace.
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March 2024 by Bobby Gray
Nice facility. Some of the equipment needs some work but over all nice. The front desk person has good customer service
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March 2024 by Prince Blaccblaze
It’s a good gym that’s open 24/hrs and it’s not usually packed as other golds gyms.
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December 2023 by Nathaniel Brown
Lifting at Gold’s Gym Westchester Commons is a spectacular experience and it starts with the wonderful staff. They are welcoming and inviting, they hold the gym to a high standard while building quality relationships with clients and peers. I personally have developed great friendships with Danny Valenzuela and Greg Smith! They keep the gym fun and help create a positive community that I look forward to be a part of every day.
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December 2023 by charles frith
Rules of the gym are rarely enforced, creating an atmosphere of mis management. I’m tired of removing weights from equipment that I’m about to use . People using their cell phones while working out frustrates me . Some of the equipment is in need of repair and not fixed. When broken , it takes too long to be repaired. I have been a member for several years, never have I seen anyone of authority enforce any of the rules posted through out the gym. I can go on and on but don’t think any improvements will be ever be made.Please look me up and I will be glad to talk with the owner about what improvements can make a difference.
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December 2023 by Thomas DuVal
Gym staff is always pleasant (special shout out to the kids watch staff) and I more or less always get the equipment I need. The amount and variation of equipment they have is better than most gyms in the area.
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November 2023 by Christopher Walker
Great gym! Clean, well lit, with a nice mix of equipment. Plenty of room to get a great workout. The staff is professional and courteous and the trainers are knowledgeable, accessible, and eager to help if you need them.
