Goodwill of Central and Coastal Virginia is a nonprofit organization that has been serving local communities since 1923. The organization is dedicated to changing lives through the power of work, empowering individuals, strengthening families, and building prosperous communities. Customers can support this mission by donating, shopping, or exploring job opportunities with Goodwill. Reviewers have praised the cleanliness and organization of the stores, as well as the friendly and helpful customer service provided by staff members such as Bahdria, Christie, and Sandra. Customers have noted the welcoming atmosphere and the feeling of being at home while shopping. One reviewer even described the experience as "first class" compared to a typical secondhand store. While some customers have suggested adding more discounts and stopping the round-up feature, the overall sentiment towards Goodwill of Central and Coastal Virginia is positive. The organization's commitment to its mission and the quality of the shopping experience have made it a valued resource for the local community.
The staff is awesome, and they do a great job in every aspect. Love coming here.
May 2025
Restrooms were filthy, we waited in line for at least 5 minutes before someone came to check us out. No one welcomed us as we walked in. This was my first bad experience here.
May 2025
Great customer service and very clean and organized.