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March 2025 by Karen Hodges
Great customer service
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January 2025 by Georgia Parrish
Johnathan was very nice and soo helpful!
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January 2025 by Teiawn Hill
The gentleman at this location are very helpful and easy to work with!
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January 2025 by Emily Warriner
Was upset that I was turned away to create an account online . I was willing to pick up the furniture myself and all they had to do was enter my info. and take payment. Went to another location they helped me with no problem.
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December 2024 by lavenia lewis
Great customer service
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October 2024 by Ryan McTague
This place treats their customers and employees like trash. We had a sectional delivered to our 2nd floor apartment yesterday and only sent one employee to do everything. The employee that they sent was great and nice, however he should not have been alone. The box that the couch came in was clearly labeled “team lift”. This raised a big concern to me and my wife who were worried that they are making their employees do this themselves against company policy.
My wife called the store to express this concern and the assistant manager who answered immediately had an attitude to her and became defensive while my wife was calm and only was expressing concern for their employees. He refused to give her his name, the manager’s name, or any information.
After we called corporate I had received a call from the manager who gave me a similar attitude. He said that “it is policy for their employees to left up to 200 pounds up stairs by themselves” I asked to be shown where this is in a corporate issued handbook and I was just told “we ask employees to be able to left up to 200 pounds by themselves and that the person who did our delivery knows what they are doing and that “would like to work for the company”
My wife then called the district manager who was very unprofessional and childish. He said my wife is not an employee and glad that she is not and does not have to tell her what the safety procedures are. We are escalating this to regional management.
This has been one of the worst customer service experiences me or my wife had ever had. They had done nothing but disrespect my wife, and treated us like we are stupid for caring about their employees safety.
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May 2024 by Zion YAnu BeyTM
Easy and friendly service
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January 2024 by C.J.’S AutoTruck and Hydraulic service’s
Wonderful
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December 2023 by Heather Young
Amazing to work with
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November 2023 by Rashell Oliver
The way I was handled in reference to my first payment was horrible when I already had issues with my bank threatening me with legal action etc left a bad taste in my mouth about this company. But I’m sure you guys truly don’t care!
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October 2023 by Veronica Franco
Everything was perfect till my first MISSED payment, thinking I'd have to make the late payment.... I WAS UNEXPECTEDLY IN THE HOSPITAL WITH NO SAY, NOT ABLE TO GET OUT OF BED -- HORROR STORY, BLOOD CLOTS TRAVELED UP MY LEG INTO MY LEGS LEAVING ME TO REHABILITATE... ABSURD THAT THAY WANTED TO PICK UP THE COUCHES ? leaving me yet crippled.
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October 2023 by Kimberly Carter
They were awesome
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August 2023 by C Smith
I’ll never come back
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August 2023 by VERIDIANA BRUNSON
Good customer service
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July 2023 by symba b Fletcher
Easy online access… very convenient and secured. Rapid response and great options for everyone
