The UPS Store #1014in Midlothian offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally owned and operated business is located in the Ivymont Square Shopping Center, next to Candela's Restaurant. The staff at The UPS Store are consistently described as knowledgeable, helpful, polite, and professional. Customers praise the staff's excellent customer service skills, with one reviewer stating that the experience was "the best" they've had at UPS. The staff, including James, Angie, Al, and Denise, are noted for their ability to provide personalized assistance and guidance, ensuring that customers' needs are met efficiently and effectively.
I found the associate Angie to be very knowledgeable and efficient. She did an excellent job of helping me get a package shipped to where I needed it to be in the appropriate amount of time. I can tell you that it was very refreshing to have the level of service that Angie provided.
May 2026
Excellent customer service. The Associate anticipated the same idea and that was to put the original manufacturer's box inside another box due to the flimsiness of the original box. Very pleased with the reassurance given to me that the right decision had been made.
May 2026
Kasey was so sweet and so patient as it was my first time doing a happy return!
