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August 2025 by Genevieve Collins
This place is very hit or miss. Sometimes my packages ship easily but others get sent back for no reason even when shipping cost, weight, and sizes are all correct. Wouldn’t recommend
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July 2025 by Howard Hightower
I went here on 7-3-2025, and mailed letter to Highland Springs (on east side of Richmond). I return to post office on 7-15-2025 because that letter had not been delivered. The Clert said = It takes more days to get there due to the holiday of July 4th....
.I have never had this problem thru other post offices = and I am over 70 years old.
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March 2025 by Aizer Gilstrap
Best costumer service
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December 2024 by Donald Decriscio
Package late never updated on tracker online. Still haven’t received my package really hoping a competitor puts them out of business
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September 2024 by Kevin Moore
Very nice. Small staffed, but very responsive and excellent in their attentiveness. If you need a large facility - go to the Genito Post office.
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March 2024 by Tiffany Martone
Worst post office ever. They need to shut this location down.
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February 2024 by Justine Milner
They go to lunch @1. I came in the door at 12:54. Someone was walking out as I walked in. She held the door for me. The window was locked yet the door wasn’t. Someone ignored me knowing I was in there because the door wasn’t locked. So unprofessional.
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December 2023 by CatnLuis TeamBucky
Way too small and majorly lacking services for the large-sized community it serves.
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October 2023 by Julie Warren
The staff at this location are the best around
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September 2023 by Sylvia Williamson
No place located near where I live!!!!!!
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September 2023 by selene butts
Very unfriendly
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December 2022 by Stefanie Rogers
Pavel offered great customer service. He had a line out the door and nobody knew what they were doing and he stayed patient and kept the line moving. Great job, Pavel!
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October 2022 by Taylor Saunders
I asked if I could have some tape to seal my package and the lady said I had to pay for it. I said I have to pay for a couple of strips of tape?? Mind you I mailed something out at another location and they gave me tape with no problem!! She said I have to buy it because they sell products to make money. So I had to pay $3.99 for some tape just so I can mail out my package in a timely manner. I’ll never go to this HOLE IN THE WALL post office again.
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September 2022 by Krystn Smerecki
Horrible. Very rude. Unfriendly and mean. The woman had the worst attitude ever. I was dropping off pre-postage envelopes and she gave me a hard time about it. I don’t know if she was having a bad day or what, but she didn’t need to take it out on me. Extremely rude and awful. Will NEVER go back to this one ever!!!!
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September 2022 by Christina G
No wait and friendly staff
