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July 2025 by DD
Whatever you do, DO NOT I REPEAT DO NOT allow these dealerships to make your auto loan through wellsfargo ask for whoever you feel comfortable with paying. But NOT wells fargo. DO NOT TAKE YOUR AUTO LOANS OUT THROUGH WELLS FARGO.
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January 2025 by Alli
Scheduled an appointment in advance for this specific date, they called and left a voicemail speaking Spanish I don’t speak Spanish my last name is Spanish but honestly a bit racist. They ended up rescheduling my appointment to a date I cannot make and then when I called back to no answer and left them a voicemail they cancelled my appointment minutes later. Not very professional and discriminatory.
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December 2024 by Sebastien Danis
Everybody in this branch is useless. Couldn't even help me with a wire transfer. Also that manager should be fired asap just for how she address customers.
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December 2024 by Juana Perez
Perfect; excellent attention; definitely when people want to serve and are prepared to serve the public
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September 2024 by Taleb Awad
Never again dealing with kids unorganized bank taking customers information
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February 2024 by Ebony Dowden
Clearly they prefer to help they own. Enough said. Smh
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February 2024 by Ebony
Clearly they prefer to help they own. Enough said. Smh
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December 2023 by glenn duncan
Extremely slow service with managers/other staff in rooms with closed doors. Nobody seemed willing to help when I was making a sizeable withdrawal. I waited for over 20 min with only 1 cashier and I was the third customer. Finally a new teller arrived, but when I got up there she needed change. When I asked what we were waiting for she said to get change. I asked can’t anyone help you get change and she we just had to wait for all the other customers to be taken care of before they could help. I went to the roll and started asking the other workers if they could help her.Very poor customer service
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December 2023 by Sergio Alfaro
They need to change I don’t understand why is so slow on drive thru spent one hour to get service and there are 2 people on the windows it doesn’t make any sense why they take to long yall need to find people who want to work or closed this branch unbelievable.
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November 2023 by Gina B
This is without a doubt, one of the WORST Wells Fargo branches that I have EVER dealt with. DO NOT GO TO THIS ONE. I previously had a problem with this branch scheduling an appointment with me and then not having a qualified person available for what I had scheduled. I stopped going there for several years. Recently I made the mistake of going back to this branch and immediately experienced problems again. If you MUST bank with Wells Fargo - first of all, check out other banks - you can do better! And secondly, SKIP the branch at 7202 Midlothian Tpke! Go to Forest Hill or Jahnke Rd instead! They do a much better job of treating their customers with care & respect and handling accounts properly.
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August 2023 by A J
The level of slow place this bank operates at is UNREAL why are we waiting a half hour in the drive through ????
Can’t wait to switch back to Bank Of America
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April 2023 by Bridgette Taylor
This branch has terrible customers service and doesn't support it's customers who experience identity theft. Wells Fargo is demonstrably the worst large bank that takes the most advantage of their customers. Look up the case where they lost/misplaced mortgage payments on almost 1000 people's houses incorrectly, foreclosed on them without legitimate cause and then only gave them $10k in damages years after the mistake was acknowledged. WF is a parasite that does not deserve anyone's business!
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April 2023 by Alvaro Jimenez
The level of slow place this bank operates at is UNREAL why are we waiting a half hour in the drive through ????Can’t wait to switch back to Bank Of America
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March 2022 by sbostaph
Machine broke and would not dispense cash, it was already withdrawn from the account and funds will not be replaced until up to ten business days. That leaves me high and dry in the meantime, not impressed WF. This bank is terrible for working class ppl.
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August 2021 by Lisa Carlson
Longest drive-thru lines!!!! ALWAYS a long wait!
