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“We were referred to Strong Home Mortgage by a family attorney and were initially assigned a loan officer who seemed inexperienced. After a few hiccups early on and given our tight timeline, I asked to work with Brandon Cobb.
Brandon truly turned the experience around. Our case was somewhat complex, yet he worked diligently to ensure we met our deadline, even during the Thanksgiving holiday. He completed in four days what would typically take two weeks. His patience, strong communication skills and ability to execute are the reasons a one-star experience became a five-star review.
I can’t speak to the other loan officers, however, Brandon is truly worth his salt.”
“As a first-time homebuyer, I couldn’t have asked for a better team than Nick and Christina! They made the process so smooth and stress-free. Both were always responsive, patient, and took the time to thoroughly answer all of my questions. I felt supported every step of the way. Thanks to them, I’m now enjoying my new home and couldn’t be happier. Highly recommend working with Nick and Christina if you want a seamless experience!”
“Gary was absolutely awesome! I wanted to close on a house in less than 5 months, and he guided me every step of the way with exactly what I needed to do. Thanks to his expertise and support, I was able to close in just 3 months!”
“Deanna is very knowledgeable and helpful. This is the second time I've dealt with her and she is the very best. I would definitely recommend her to anyone looking to buy or refinance a home.”
“All of the staff here is amazing, but I want to give a shout-out to Jordan. I had to make some changes to my existing information, and Jordan made the process incredibly smooth. He was kind, very professional, and knowledgeable. I know that I am in good hands at this location!”
“I had the pleasure of working with Celeste Riley and Elizabeth Maryam at my bank, and I must say they both exceeded my expectations. Their dedications and willingness to go above and beyond to assist me were truly remarkable. They were not only professional, but also displayed exceptional customer service. I appreciate their commitment and the outstanding support they provided. They are a valuable asset to the bank, and I highly recommend their services to anyone seeking assistance.”
“Julia & Destiny were very helpful and professional in their role. Julia took the time to clearly explain things about wire transfer and makes the process smooth and stress free. Her friendly attitude and strong knowledge truly make a positive difference for us.
One again Thank you Julia and Destiny!”
“The bank teller that helped me was Tracy. He was very polite and swift with my requests. I really appreciated his service. Sometimes the tellers aren’t the nicest but in this case he was great!”
“I've been dealing with Navy Federal since 1989 I've been all over the world and wherever I went I could use my Navy ATM card to get money or with Marine Federal big negative”
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“My experience with Marian who handle my case was smooth and she is a real champ who made the process easy and even better than expected.
I was a little anxious because I didn't know what to expect but fortunately I had Marian to save the day.
In addition I was in and out in about 20 mins because I had a genuine person who listened and could see I needed help.
Hopefully upper management will read this review does something good for her career like a promotion or letter of commendation because she made my life much easier that day.”