AmeriGas Propane

Propane
Hours: AmeriGas Propane receives mixed reviews but generally positive feedback for its service. Customers appreciate the crew who relocated tanks, noting they were on time and communicated well. The delivery drivers are praised for being friendly, knowledgeable, and polite, providing good service before a fire at a local gas station affected operations. The automatic fill service is also valued, especially by those with propane generators, as it ensures they do not run out of gas and simplifies refills. However, there have been issues with customer service. Some customers experienced confusion and delays when trying to get refills, with multiple agents providing conflicting information about delivery dates and exemptions. It took several weeks and multiple conversations before a tank was relocated, which was handled efficiently once the exemption was identified. During this period, propane prices increased significantly. Overall, while the delivery service is appreciated, there is a call for better training and clearer communication from customer service agents.

1. Mount Jackson, Virginia