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March 2025 by Ashley
never answer their phone never has answers. since maintenance changed they such. close and transfer to Woodstock they actually do their jobs
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July 2024 by Steve
Absolutely horrible. If it were an option I'd have all my stuff sent to another towns post office and just go pick it up myself. Busted packages, deliveries to the wrong address, just general laziness and incompetence.
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July 2024 by dlearious 1
Put my tax payment in my mailbox very early morning on June 4. Came home after work (late evening) flag was still up and still in box. Very early next morning drove to post office and took inside post office and dropped into mail slot. Today I get notice from county my envelope was postmarked after June 5 due date and owe $22 penalty plus interest.
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July 2024 by Kathy Maurin
My letter carrier Marguerite is fabulous! She works so hard and delivers anything that won’t fit in my mailbox to my door which is less than a quarter mile away and I understand is the proper procedure. But if I have a package delivery coming and it is her say off, whoever fills in for her NEVER delivers to the house. Lazy as the day is long. I would have been fired for less.
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June 2024 by Being Better
The Sunday Amazon delivery person who was newly hired lost three of my packages. One of the other postal workers was nice enough, trying to help me find them, taking my information etc, but never heard anything back from her and nothing has ever been resolved about this. Now I'm afraid to order anything that will be coming in on Sunday. Please get better staff or train them better.
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December 2023 by Tommy Granger
Absolutely the worst customer service on the planet! Automated service is garbage and you can never reach a real person. 45min messing with that before it disconnected me, for the second time!!! The Usps is useless and won't even deliver my Amazon packages to my house, they should probably not have their contract renewed by Amazon if they won't hold up to Amazon's delivery standards .
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December 2022 by Dorinda Coffelt
12/9/22 4:30-4:47 PM17 minute wait, only customer in the building and still left with no stamps. Interrupted clerk once during an outside of the bldg conversation and once again after she finally returned inside. Instead of servicing a waiting customer she starts sorting the mail. Excuse me, can I get a book of stamps? (2nd request, same way) Once I do my job. I said forget it, I guess this isn't part of your job. SEVENTEEN MINUTES! Even the sweetheart sweeping the floor shook her head.
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August 2022 by Dee Kessinger
Just a kind suggestion. If you need to close the post office due to unforeseen circumstances, like today. Please put signs on the outside doors, where the handicap can see them, before they get out of their cars and walk all the way into the post office.Thank You
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November 2018 by Lynn H
Bring Lowell back! His post office was run efficiently and service was great. The new post master is so rude, unwilling to lift a finger to do anything service oriented and you feel like you are imposing on the when you go in there now. Either go to another post office (Edinburg is great) or use another carrier. No wonder the USPS is failing so miserably.
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November 2018 by RaG3Toxic Gamer
We have always loved Lowell. He is always kind, considerate, and willing to help in any way. However the new post master is rude, crude, and socially unattractive. We are now putting up a mailbox just so we don’t have to go to the post office.
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August 2018 by King Thundercats
We have always loved Lowell. He is always kind, considerate, and willing to help in any way. However the new post master is rude, crude, and socially unattractive. We are now putting up a mailbox just so we don't have to go to the post office.
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March 2017 by Noah Abbott
Everyone is so nice and willing to help!
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December 2016 by Mark Feaster
Love the Mt. Jackson Post Office, mail packages out all the time. Super nice people!!!
