AutoZone Newport News #6022, located in Newport News, VA, is a top retailer of automotive replacement car parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the store for its exceptional customer service, highlighting the professionalism and knowledge of the staff. Employees like Musa and Dani have received commendations for their helpfulness and ability to ease customer concerns, particularly for those unfamiliar with automotive products. The manager, Crystal, is recognized for her professionalism and politeness, contributing to a positive shopping experience. Customers appreciate the staff's willingness to assist without belittling anyone, especially women who may lack automotive knowledge. Even when faced with challenges, such as receiving the wrong part, the team remains dedicated to resolving issues and ensuring customer satisfaction. Overall, AutoZone Newport News is known for its excellent service, patience, and commitment to helping customers make informed decisions about their vehicle needs.
Was asked if I needed help, which I did, was fast and friendly
September 2023
A employee named Musa, provided THE BEST customer service ystrdy! I came in frantic not knowing if the issue was only my battery or something else. He was knowledgeable and put me to ease as he wrkd on my car!
December 2022
Didn't have exactly what I was looking for but they had the next best thing.
