Auto Parts in Newport News, VA
30 locations found near Newport News
View Map7:30AM - 5:30PM
9907 Jefferson Ave, Newport News
Auto Parts
Auto Parts
“Bay Custom Auto exceeded my expectations on the repair of my Mini Cooper. It took a while for parts to become available because the car was so new (2024) But Brandon kept in touch throughout the process and kept me informed. When parts did arrive they kept my car for about three weeks, a little longer than originally promised but it was over the Christmas holiday and was worth the wait. I cannot tell that anything happened to the car at all. Super work by a super company!”
Auto Parts
“Excellent repair work. Fixed up my car good as new. Even when my insurance would only pay for aftermarket replacements, Milton's got the genuine original manufacturer parts at no additional cost. All in all, would recommend to anyone for their quality work, commitment to customer satisfaction and meeting cost requirements without sacrificing quality.”
8:30AM - 5:30PM
15482 Warwick Blvd c, Newport News
Auto Parts
“I go to New Beginnings they have always done outstanding work on my vehicles. The staff are kind, easy to work with, Always provide excellent customer service. I know what to expect when I drop off my vehicles at the shop. The work is done in a timely manner, I wouldn't want to take my car to no other shop in town. New Beginnings is where it's At!!! Thanks to All the staffService: Painting”
Auto Parts
“Super great service at Southern Hyundai. Lamar was the sales associate who was very knowledgeable and helpful at selecting the right car for my needs. Catherine in finance was nice and helpful with the paperwork and getting everything switched over. Highly recommend!”
Auto Parts
“Alex does an amazing job and goes above and beyond to make sure he sources the right product for you. He hast extensive knowledge about automotive parts and is definitely the ideal guy you want helping you. Other than that any of the guys I’ve dealt with don’t give that vibe at all. I come here to get the treatment Alex gives. Alex should be an official Oreilly trainer. I do not know Alex outside of Oreillys.”
Auto Parts
“The gentlemen who work here are so helpful! I thought I was going to be stranded in Newport News but the man who helped me get the oil level, in my Mini, where it needed to be went above and beyond by adding the oil and putting in my car AND he wouldn’t let me drive away until we knew that the level was ok. I am so incredibly grateful for the assistance so received with such kindness!”
Auto Parts
“They did a great job on my car and it was very cheap cheap.They also returned my car back in a timely way great work guys and thank you very much I recommend everyone to use perks they are the best”
Auto Parts
“I don’t usually write reviews but the customer service here is impeccable! The battery in my car died and I called to see if they had a replacement available. Eric took my call and offered all the options compatible for my vehicle. Once I arrived Eric was quick to help and already had the information pulled up for the battery I needed. He replaced the battery and was extremely personal and helpful answering all the questions I had about the process. 10/10 would recommend!”
Auto Parts
“Had a great experience at One Stop. Needed front end work done after hitting a deer and it was done quickly and done well. Staff was great and I will definitely return should I need work done in the future.”
Auto Parts
“Had the pleasure of dealing with Allen. was stressing but he was able to calm me down, walk me through it and get me what i needed. he is truly a master in his craft and an expert in customer service. the man knows what hes doing!!”
Auto Parts
“Twice recently we received assistance from the staff here related to a battery concern. Associates were responsive and helpful to answer our questions and provide answers to our concerns. We will definitely return here for auto parts when needed.”
Auto Parts
“Bought Wiper blades. They put them on for me. It's a good thing too because one was a manufactured defect and broke. The guy went in and got another one and put it on for me. I ALWAYS go here when I need something for my car.”
Auto Parts
“Bap Geon Import Auto Parts is the only place I purchase parts for my automotive needs. Would love if they had extended hours but if ever in need of auto parts I’d say this is the best place to go”
Auto Parts
“Terrible experience with this company. In fact the worse. Brought my vehicle in on March 30 to have a bumper replaced. It took over a month for parts to be ordered and delivered and repaired all the way to May 5th. Worse, during the first two weeks no one called to let me know what was going on. I had to call them. They only made calls more frequently when I threatened to pick up my truck. It get's worse, at the beginning I was told the estimate to repair was 681.90. I had to pay 341.00 up front leaving a balance 282.60. To my surprise, however, after over a month of waiting, they tell me I have a balance of 528.52. OVER 240.OO OVER THE BALANCE! Of course I protest. The original service writer was not there so the manager comes over. I explained my dilemma and the most I got from him was his folding his arms and looking straight ahead. Little to no eye contact. My opinion is this kind of reaction to a customer who feels he is getting cheated, speaks to the integrity of this business. He did not take the time to explain thouroughly, did not address the invoice, nothing, just pay your balance and then says the guy who wrote me up will be in on Monday. That;s it. Of course, there was no call t meon Monday, I had to call them. The response... "we're working on it". We're working on it _ that's the response. Well that isnt working wither because its 5:35 on Monday and no follow up call even after I call them. Give them your business if you want to, but I would not take my bicycle back to Bay Custom Auto to change a fender on it. I'm in no way done with this...the principal that someone who says they operate with integrity, and then don't is not something I am willing to go quietly into the night over.Wrote a post earlier concerning what I felt was not great service. Mike from the operations department addressed my concerns and made it right for me. Thanks so much for taking care of me in the end.Service: Body & Trim”
Auto Parts
“A employee named Musa, provided THE BEST customer service ystrdy! I came in frantic not knowing if the issue was only my battery or something else. He was knowledgeable and put me to ease as he wrkd on my car!”
Auto Parts
“I went into the store looking for a small drill that best suited me. Had no clue what brand nor size to buy. I seen an associate and asked for help. We walked over to the drills, it was at least 20 to 30 different types of drills. I was so overwhelmed, but the associate put my mind at ease after explaining to me the difference between all of them. After spending at least 25-35 minutes with me together we found the drill, batteries and more. I realized that he was one of the managers( Richard ) He was so patient, professional, and knowledgeableMr. Richard made it so easy for me soI just wanted to give him a special shout outand say thank you for being the special person that you are.”
Auto Parts
“I’m worked with Clayton, Byron, and Guy through the whole buying process. They were/are absolutely professionals and made the buying process enjoyable. They treated me with the utmost respect and was always respectful of my time. You all are the A-Team!! And would only want to work with this team.”
Auto Parts
“I live out of town but stopped by while visiting for an oil change. The entire team was very, very attentive, and I really liked my advisor Shelby. The multi-point inspection was very helpful to understanding whether or not I had an issue with a tire pressure sensor, and the pricing was very fair for the services received. I intend to come back if I ever need anything while in town again!”
9AM - 9PM
12629 Jefferson Ave, Newport News
Auto Parts
“Thank you to Asia and Demetrius for their assistance through the process. They not only showed me my options with buying a new vehicle, but also what a pre-owned vehicle would cost as well. They responded by text and phone calls. I recommend them and I’m very happy with my 2023 Gladiator.”
Auto Parts
“Close to home. Very down to earth. Lot is full nice guy runs the shop and teaches his grandson about the business. He ran a scan on my truck. Was very helpful if I did need something done I would stop and see him before trying to go somewhere else”
Auto Parts
“Don’t be put off by the negative reviews, I’ve been going there for 8 years and I’ve owned some bikes they don’t work on and some they do. They are honest about the work they do and the work they won’t…I like that in a shop. Great locally owned business!”
Auto Parts
“Top notch customer service! That goes a long way with me because it’s hard yo come by these days. Jelani our sales rep was very informative, engaging, and followed up as promised. Never felt pushy but listened to the needs and specifics of my situation. I purchased a car I love at a great deal! Will definitely recommend Newport News Lexus Priority and look forward to doing business in future.”
7AM - 5:30PM
12525 Jefferson Ave, Newport News
Auto Parts
“*****updated from original review*******Hey,I dont write reviews just to do it, but this issue couldn't go unmentioned...... i can't believe after just about 2years of waiting for the lyriq lux2 I ordered it finally shows up on the weekend unfortunately the salesperson said he cant see how they can honor the price that was quoted at the time of order. Since it was over the weekend now I have to wait to speak to the sales manager that gave me the quote in the first place. Then he started to look for ways out of the quote even after I provided a copy of the gm workbook sheet. Like I was asking for something other than what the sales manager told me in the presents of multiple sales associates. I will go in tomorrow to see if we can make it right,but now I see why many people prefer to deal with tesla. There the price is the price! No surprises sales tactics etc. I can believe this is even an issue to think I was going to order an ev escalade also.......... not to mention the over 7k ive spent in the service department and body shop in the last couple years...and i thought i was a loyal customer.........update to follow...as I previously stated there was an update to follow an here it is. I did infact return to December 11th and spent quite some time with the general manager discussing my concerns and issues. I also took the time to listen to understand where the dealership was coming from. From that it was found there were in fact some misconceptions on my part and a few things that were out of everyone's control. I would like to commend the general manager in being totally transparent and willing to provide a thorough explanation of where the missteps were. As in any negotiation, there are two sides and you hope to meet a outcome beneficial to all parties involved. The sales team did infact make the necessary effort and I was willing to meet them in that effort. Long story long a deal was made, and they gained a customer for life. where you start may be rocky and seem like disarray. However, taking the time to communicate with each other can go along way. So I can truly say they made it right!!!! BZ to you sir! I fully recommend this establishment!”
Auto Parts
“Shannon was so friendly and helpful. I’m from out of town and locked my keys out of the car. She allowed me to wait inside until AAA came and assured me I was not inconveniencing her at all.”
Auto Parts
“Parts service clerk gave good recommendations for alternatives on certain parts for my vehicle, as opposed to getting what the DEALER (not manufacturer) suggested. Great conversation with the service clerk.”
Auto Parts
“I came to this store yesterday because my brake lights were burned out. In the morning, with temperature at 35 degrees, I tried to loosen the fixture so I could replace the bulbs. This did not work. I went to Advantage to purchase the bulbs. I asked the young woman and her male coworker if they could help me get into the receptacle to insert the new bulbs. They came out to my car and got the socket loose. I ended up getting the brake lights restored. Thank you to these workers (Tracy and Lamont?) for the help they rendered. I appreciate their actions. I will continue to get my auto parts here because they gave me excellent service. Thank you!”
Auto Parts
“I have had my vehicle repaired many times here and they have done great work. I highly recommend this mechanic shop who also does excellent bodywork. Bonus that it is a mom and pop shop and the owners are friendly and quick about getting your car back to you.”
Auto Parts
“Excellent service! I am happy I stopped in here. I got way more things than I originally wanted, but I am glad I replaced all my wiper blades. Prices seem the same as other auto parts stores. Staff was friendly and helpful. I will be shopping at Advance Auto Parts from now on!”
7:30AM - 10PM
14365 Warwick Blvd, Newport News
Auto Parts
“The store has two out of three products. The associate (believe a supervisor or manager) located the third part and made a phone call to the store to confirm. A challenge with the form of payment was resolved out at the store. The patience, professionalism, friendly and the knowledge of the vehicle parts was great. The associate educated me on the difference of the part option. High integrity! Four stars, only because I believe in room for improvement, however this situation five stars. I will make it my primary store to do business.14365 Warwick Blvd Newport News VA”
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“Completely satisfied with the professionalism of the staff at this shop. Very sincere thanks to Scott. A customer oriented and dedicated professional. He took time to take me through the entire process, informing me of all the details and what to expect. He updated me every week on the progress, and completed the repairs a whole week ahead of schedule. Scott goes above and way beyond to ensure his customers are happy. Kudos to him, the front desk staff, and of course the folks behind the scenes. Great team!”